Job Description
Our mission is to make payments safer and easier for everyone. We started with a consumer product (privacy.com) that helps people spend more safely using virtual payment cards. Then we launched a simple, modern API to make our payment and card issuing infrastructure available to other startups, fintechs, and brands. Today, that infrastructure is known as Lithic, and it powers billions of dollars in payments for some of the most innovative companies in the world.
Lithic is a remote-first company and has a distributed team with an office in New York. That means that if you want to work remotely, you can! If you want to drop by the office or work fully in-person, you can do that, too! We’ve raised $100M+ from top-tier investors including Index, Bessemer, Stripes, and Tusk Venture Partners, with a recent Series C that will help us scale.
The Impact You Will Make
Lithic is looking for a Head of People who is responsible for developing initiatives and programs that support our most important asset: our employees. In this role, you’ll be a strategic partner to the executive and leadership teams to help them bring out the best in our people. You are hands-on -- willing to get into the nitty-gritty of systems and processes, while also exemplifying our values and driving our culture. An ideal candidate will have deep emotional intelligence to help foster a culture of equity and inclusion. You report directly to the CEO and Co-founder, Bo Jiang, to support a growing organization that includes 150+ people today.
What the Day-to-Day Looks Like
- Strategic Leadership. Serve as a key member on the executive team, designing the organizational/people strategy required to achieve company goals at all levels - strategic, operational, and tactical.
- Manage and build the People Function. Lead and build the people function including recruiting, people operations, business partners, learning & development, people analytics and workplace experience to support the continued growth of the business.
- Onboarding, Training, and Retention. Manage the employee lifecycle from hire to exit, with a focus on retaining and developing top talent through engagement surveys, 360 reviews, performance reviews, promotion processes, etc.
- Organizational Planning. Lead the efforts around short and long-term hiring plans to fuel the growth of the business. Partner with the leadership team to understand business goals and partner with department heads to develop and meet organizational KPIs.
- Engagement and Culture. Be the key driver behind our culture and develop creative solutions to amplify employee engagement, DEI efforts, and overall company morale with the goal of making Lithic a great place to work.
- Process Implementation, Foundation Building, and Compliance. Collaborate with key stakeholders to revise and implement forward-thinking people policies and programs that align with current and future needs such as compensation and benefits, immigration, employee handbook, and performance management.
What You Bring
- Demonstrated success driving People Operations and culture in a high-growth, technology company.
- Strategic mindset with the ability to translate business & organizational challenges into concrete HR requirements, building and implementing a successful HR strategy.
- Proven ability to manage and mentor a high-performance, data-driven People team with a player-coach mentality.
- Experience in counseling and coaching leaders and executives to achieve results.
- Demonstrated success implementing pragmatic and business-focused people programs that drive employee engagement and culture.
- A deep commitment to DEI and knowledge of how to weave DEI into every people program.
- Thorough understanding of relevant employment laws and regulations and how to practically apply them in the workplace while acting as a true advocate of employee safety and security in a fair, tolerant, and respectful workplace.
- Health, vision, and dental insurance
- Unlimited PTO
- 401(k) match
- Fully covered membership to One Medical (dependent on location)
- 1-year membership to Talkspace
- Classpass credit
Date Posted
08/03/2022
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