Head of Product Management

• Own the definition of product roadmaps across multiple cellular generations and establish a unifying strategic framework across Wireless WAN (Branch IoT Mobile FWA) Network Security (ZTNA Private 5G WAN edge security) LAN extension and Edge AI.
• Make and hold hard strategic trade-offs - identifying which product lines to accelerate sustain or stop - and communicating the rationale clearly to stakeholders across engineering marketing sales finance and legal. Ask the hard questions be able to determine what not build and explain why in terms that stakeholders understand based on analysis data and business objectives.
• Lead the portfolio's evolution toward AIOps anomaly detection predictive optimization and natural language interaction - shipping AI capabilities that reduce operational burden for lean enterprise IT teams. Consistently and repeatedly apply AI/Ops methodology for platform automation with associated value confirmation for the user.
• Business Performance: Define and track key performance indicators (KPIs) related to feature adoption customer value and overall product success. Keep a constant eye on the competition and related industries to understand trends and opportunities for differentiation

• Own the full product lifecycle - from discovery through delivery to renewal - across a portfolio spanning hardware (routers modems gateways) and software (NetCloud OS EdgeAI security)
• Establish operating model discipline: decision rights RACI pre-commit checkpoints for medium- and high-complexity initiatives and competitive intelligence workflows that run systematically
• Represent product strategy to executive leadership Ericsson parent organization and major enterprise customers - holding positions under pressure with data logic and conviction
• Coordinate globally across engineering marketing sales compliance legal partnerships and finance to direct planning and execution across the full product lifecycle and deliver cohesive product outcomes

• Recruit coach retain and develop a high-performing product management team - creating the psychological safety and operating norms that enable PMs to own their areas rather than escalate every decision
• Address attrition gaps through targeted hiring and invest in the long-term capability of the function

• Genuine fluency in respective domains: WWAN/5G network security and enterprise networking/wireless - you can evaluate technical trade-offs and challenge specifications without deferring every architectural question
• Hardware-plus-SaaS product experience: you've shipped products requiring coordination between hardware lifecycle constraints (carrier certification cycles supply chain SKU discipline end-of-life planning) and SaaS iteration cadences. You've managed relationships with chipset and ODM/OEM partners
• Experience with AI/ML Products: Proven track record of defining and launching products or features that rely on machine learning predictive analytics or large-scale data processing (e.g. AIOps predictive maintenance resource optimization).

• Executive presence and stakeholder influence at the C-suite level - you communicate strategic rationale clearly hold positions under pressure and influence without direct authority across functions
• Demonstrated ability to rationalize a fragmented portfolio - you've stopped deprioritized or killed work that had organizational defenders explained the reasoning and maintained team trust through the process
• Platform coherence track record - you've taken a fragmented product surface (multiple codebases inconsistent UI duplicated services) and created a unified platform strategy that engineering aligned around
• People-builder mindset - you view recruiting coaching and developing PMs as a core part of the role not a tax on your time and you have specific examples of PMs you've grown promoted or developed

• You're energized by strategic ambiguity - open questions about product identity platform architecture and market positioning are the most interesting part of the job not a problem to wait out
• You thrive in hardware-software-platform complexity - chipsets firmware carrier certifications cloud orchestration AI inference and enterprise security standards in a single roadmap is intellectually interesting not overwhelming
• Competitive intensity motivates you - you have a clear point of view on where genuine differentiation lies and how to sharpen it against well-resourced competitors

• Proven track record of shipping cellular modem and WWAN connectivity products from concept through carrier certification and mass market deployment. Combined with SaaS/cloud software - both must appear in the work history
• Experience working with MNOs MVNOs driving regulatory & carrier certification process (FCC PTCRB) and having strong relationships with WWAN module vendors
• 15+ years of relevant product management and team leadership experience in an Agile continuous delivery model with demonstrated understanding of the tension between hardware release cycles and SaaS iteration cadences
• Experience building and scaling a product management organization - including a passion for recruiting coaching and engaging great product management talent and establishing team operating norms
• AI product experience is required: shipped AI products to production with a defined success metric and measurable outcome
• Executive presence with demonstrated ability to engage and influence senior leaders (C-suite and board-level stakeholders) across product engineering sales marketing and finance
• Data-backed synthesis of customer behavior and product line performance; Able to communicate the customer narrative to influence others to make customer-backed decisions and take fast action
• Entrepreneurial mindset: be innovative willing and able to challenge the status quo - ability to make and hold hard strategic trade-offs including stopping or deprioritizing work with organizational support and managing the friction that follows
• Education : Bachelor's degree preferably in an area of technical competence (Computer Science Engineering Data Science etc.). An Advanced degree or MBA is a plus.
• Location : Santa Clara (preference) Boise or Plano are sites for position consideration. This role is not remote and the hire is expected to be in the office at least 3 days a week.
• Travel : at least 20% of the time

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks platforms and systems that billions of people businesses and societies depend on every day. We are a global leader in communications technology delivering mobile network infrastructure cloud software and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today nearly 80% of the world’s population accesses the internet via mobile networks and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced developing network APIs that open connectivity to the global developer ecosystem and applying automation and AI to make networks more intelligent efficient and resilient. Ericsson was the first company to launch live 5G networks on five continents and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36000 enterprise customers enabling secure high-performance connectivity for industries such as manufacturing aviation logistics utilities and public safety where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28000 employees in research and development backed by one of the strongest intellectual property portfolios in the industry with 60000+ granted patents. Our engineers researchers and technologists work across 100+ global R&D sites helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first AI-powered and cloud-driven future connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day tackle complex challenges in live environments and keep developing your skills and career in your own vision.

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