Head of Product Quality

ClickUp · Remote

Company

ClickUp

Location

Remote

Type

Full Time

Job Description

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. 🦄

ClickUp is seeking a Head of Quality to join our engineering department and lead our QA organization. The Head of Quality will be a critical and high-impact team member that will be tasked to organize, structure, build and improve processes to ensure that we deliver high quality software to our customers. This role will report to the VP of Engineering.
 
The Head of Quality's mission is to grow and evolve the QA organization across our engineering department by setting our strategy for QA, setting OKRs, and executing on them to build a world class team. This person will work closely with teams and leadership to achieve a strong environment that enhances and protects organizational value. You will advise the business and engineering groups to make valuable recommendations on QA and software delivery. You enjoy working in a dynamic environment, are passionate about technology, and are able to focus on key issues and the details that come with it.
 
The Role
  • Manage QA Leads and our QA Automation teams
  • Help mentor, coach, and hire QA engineers
  • Evolve our processes in QA to ensure high quality software delivery
  • Create OKRs and monitor KPIs to show progress and success of teams
  • Hire and retain QA team members
  • Set best practices for the QA org and ensuring that they are being followed
  • Set technical strategy and own road maps and deliverability goals
  • Improve our career path and training for team members in the QA org
  • Set budgets and forecast spend on tools for QA
  • Help with release strategy and our CI/CD pipeline
  • Carrying out QA strategy on how we work across teams and technology verticals in engineering
  • Ability to quickly shift priorities and resources in a fast growing company
 
Qualifications
  • 10+ years of experience in QA or software engineering
  • 5+ years of experience in QA management or software engineering management
  • Experience with modern software applications
  • Experience managing multiple projects in a fast paced environment, accountability/ownership for the audit project lifecycle
  • Ability to discuss and summarize complex, technical topics at an executive level

Tech We Use
  • Node
  • Postgres
  • Angular
  • Cypress
  • Git / GitHub
  • AWS
  • DataDog

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Apply Now

Date Posted

09/21/2022

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