Head of Programs - Scale Motions

CE&S embraces diversity and teaming is a must. We enjoy great challenges, cross-cross-consuming collaboration and seeing our field community and customers succeed. We have a start-up and challenge mind-set and are deeply passionate about our customers and our architectural standards. Our team philosophy is open and frank conversations, and everyone is empowered to make the best decisions they can. We are also having a lot of fun!

Do you have a passion for blazing new approaches that solve the most challenging customer scenarios and translating these solutions into scalable and reusable approaches through our field execution teams? If so, we want to talk with you. We are seeking an experienced Head of Programs - Scale Motions to ideate, frame and help our fields execute on large, multi-year Azure portfolio of accounts for our fast-growing segment of accounts: Majors. In this role, you will deeply collaborate with sister teams to drive Microsoft Azure Commit to Consume program (MACC) consumption for Majors; you will amplify existing field motions with an eye on MACC and Majors; you will share learnings to innovate where we can be better for our customers and our field teams. Majors is a segment of the fastest growing customers; Majors is about scale and speed.

Do you enjoy working with Microsoft's field teams and our customers, and can you see a long-term vision to help drive execution strategy to enable our Customer Success Account Managers (CSAM) and Azure Cloud Solution Architects (CSA) accelerate customer success? Do you have a record of accomplishments employing business and organizational skills, orchestrating across Microsoft sister teams and businesses to deliver pragmatic and innovative solutions on time? Are you a growth minded leader who provides clarity, inspires change and creates energy across a broad base of teams, groups, customers and communities? If so, this role might be ideal for you.

Qualifications:

Required/Minimum Qualifications

• Bachelor's Degree (or equivalent) in Sales, Marketing, Computer Science, Computer Engineering, Information Technology (IT), or related field AND 6+ years experience in change management, project management, customer engagement, organizational development, sales/business engagement, relationship management, analytics, or customer feedback and intelligence program management
  • OR equivalent experience.
• 5+ years of Program, Project or Product Management
• 4+ years of experience in sales or consulting in the enterprise segment, working directly with large customers.

Additional or Preferred Qualifications

• Master's Degree (or equivalent) AND 8+ years experience in change management, project management, customer engagement, sales/business engagement, relationship management, analytics, or customer feedback and intelligence program management
  • OR equivalent experience.
• MACC knowledge is a super bonus.
• Executive communications and presence. Know how and when to summarize and escalate issues.
• Self-directed, team player

Customer & Partner Experience IC5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Responsibilities:

As a leader of this strategic program for Majors, you will have:

Business Acumen and Executive Presence

• Executive presence to build confidence and trust with corporate and field partners
• Technical acumen to drive ideation, planning and operationalization of business strategy
• Drive field and engineering relationships across Microsoft to ensure we are focused on unblocking customers as they onboard to Azure
• Versatile with proven ability to be adaptable in rapidly evolving business/org situations
• Analytical skills, able to distill key insights from incomplete data

Technical Breadth / Role Depth

• Broad knowledge of consumption trends & complications of core infrastructure business, especially as it relates to migration to Azure.
• Data driven through use of existing and to be signed corporate datasets. You need to LOVE Excel and PBI.
• Deep experience program managing and deploying programmatic strategies to our field teams. You will own the end to end planning and strategy for this Microsoft Azure Consumption Commitment (MACC) space for Majors
• Running the business: reporting and overall business insights aligned to MACCs
• Validate and adjust strategy leveraging key Microsoft milestones