Head of Sales

Job Title: Head of Sales 

Reports to: CEO

Location: Denver Colorado 

Job Type: Full-Time On-site (some work from home flexibility)

Base Salary: $130000 – $150000 

Commission:  Uncapped commission potential tied to team performance

Company Overview:

Clove & Twine is redefining corporate gifting through thoughtfully curated sustainable gifts that foster meaningful connections. We partner with companies to elevate their brand through intentional gifting experiences—combining creativity operational excellence and impact.

We are a growing Denver-based team of ~40 employees with a significant portion of the organization dedicated to our Accounts function. As a proud member of 1% for the Planet and a Climate Neutral certified company we’re committed to building a business that is both high-performing and responsible.

Role Mission Statement:

The Head of Sales at Clove & Twine is a builder; responsible for driving the company’s next stage of growth while shaping how sales operates at scale. This leader will own revenue performance and bring the structure discipline and clarity needed to build a high-performing accountable sales organization. We are in the process of building and refining the foundation of our sales function and are looking for someone who thrives in turning complexity into structure. This is a hands-on leadership role for someone who understands how to support and influence complex consultative deals while building the systems and processes that enable consistent repeatable success. The ideal candidate is equally comfortable in the details and at the strategic level with a track record of building coaching and executing in fast-paced evolving environments. 

This leader will be expected to build trust and credibility quickly by deeply understanding the day-to-day realities of the Accounts team. Success in this role requires a hands-on player-coach approach—someone who is willing to get into the details support the team in real time and lead by example. The ideal candidate is a servant leader who balances high performance with empathy adaptability and a genuine commitment to the team's growth and success. 

What Success Looks Like:

• A more predictable and healthy pipeline with improved forecasting accuracy
• Stronger team performance and accountability
• A clear scalable sales structure with defined roles and processes
• A more mature outbound motion driving a consistent pipeline
• A trusted credible leader who has built strong relationships across the Accounts team
• Demonstrated ability to support the team in real-time problem solving coaching and client situations
• Success in this role is defined by team performance and revenue outcomes not individual quota attainment. 

Ramp & Onboarding Expectation:

This role begins with a ramp period in a player-coach capacity combining hands-on selling with immediate leadership engagement. The length of this ramp will vary based on the individual’s pace of developing a deep understanding of the business the sales process and the day-to-day realities of each role across the Accounts team. The initial focus is on establishing credibility learning existing processes and workflows and identifying opportunities to improve performance structure and scalability. During this time hands-on involvement in deals is expected to build context and trust—not to establish long-term individual production expectations.

As understanding deepens the expectation is a transition into full leadership ownership with success defined by team performance coaching impact and the ability to build a more consistent and scalable sales organization. Any process improvements should be grounded in this initial learning period and introduced thoughtfully with clear communication and rationale.

What You’ll Own:

Revenue Growth & Strategy

• Own and drive overall revenue performance across new business and account growth
• Build and scale a proactive outbound sales motion
• Build and execute a strategy to drive meaningful sustained revenue growth over time
• Support the team on high-value complex deals stepping in as needed to guide strategy unblock challenges and drive successful outcomes.
• Build a clear strategy for how we target and sell into key industries

Team Leadership & Development

• Lead coach and develop a team to optimize sales capacity and deliver on set revenue goals
• Establish clear expectations KPIs and accountability rhythms
• Run effective 1:1s pipeline reviews and development conversations
• Build ongoing training programs and elevate overall sales capability
• Provide individualized actionable coaching tailored to different learning and working styles
• Build trust through consistent communication follow-through and openness to feedback from the team
• Create a safe environment for feedback where team members feel heard and supported 

Sales Process & Infrastructure

• Build and refine scalable sales processes pipeline management and forecasting
• Improve visibility discipline and consistency across the funnel
• Ensure effective use of CRM (HubSpot) for reporting forecasting and accountability
• Identify inefficiencies implement process improvements and ensure changes are clearly documented communicated and adopted across the team
• Ensure changes to processes are introduced thoughtfully with clear rationale team input and measurable outcomes 

Cross-Functional Alignment

• Partner closely with Fulfillment Creative Marketing Operations and HR
• Ensure alignment between sales commitments and operational execution
• Translate client needs into clear internal direction

Required Qualifications

• 8–12+ years of B2B sales experience with a consistent track record of exceeding revenue targets in consultative relationship-driven environments
• 4–6+ years of sales leadership experience managing Account Executives and Account Managers within a ~$25M+ revenue business with direct responsibility for team performance and revenue outcomes
• Demonstrated success as a player-coach comfortable engaging in deals when needed to support the team while maintaining primary focus on leadership coaching and team performance. Proven experience building and optimizing sales processes developing impactful training programs and elevating overall team performance
• Demonstrated ability to quickly identify gaps in processes and performance and implement effective impactful improvements
• Deep proficiency in HubSpot CRM with the ability to leverage it as a core tool for coaching performance management and process optimization
• Proven ability to close complex deals operate cross-functionally and drive outcomes in a fast-paced evolving environment
• Demonstrated ability to lead with humility adaptability and low ego—actively seeking to understand team dynamics and incorporate feedback
• Proven ability to earn trust and credibility by engaging directly in the work and supporting teams in high-pressure situations 

Preferred Qualifications:

• Experience in corporate gifting promotional products branded merchandise or adjacent industries
• Background in experiential sales corporate events or hospitality sales centered on relationship management and customized client experiences
• Experience in high-growth or seasonal revenue environments (e.g. Q4-heavy cycles)
• Interest in leveraging AI and emerging tools to improve efficiency workflows and team productivity
• Exposure to operational environments involving logistics fulfillment or complex project lifecycles 

What We Offer:

• 31 days of PTO (15 discretionary 6 holidays 10 year-end)
• 12 weeks 100% paid Maternity & Paternity leave
• Medical coverage with employer contribution toward monthly premiums for employees
• Vision insurance is fully covered for employees
• Dental Insurance
• 401(k) program
• A collaborative high-performing and ego-free culture
• Thoughtfully stocked office perks including cold brew and sparkling water on tap espresso and curated snacks
• Bright open workspace with abundant natural light and plants
• Dog-friendly office
• Discounts on remarkable gifts for friends and family 

What We’re Like:

We’re a people-first mission-driven team that believes that thoughtful corporate gifting transcends mere transactions becoming a powerful conduit for authentic relationships and sustainable impact.

At Clove & Twine we operate with ownership accountability and a strong sense of teamwork—supporting each other while holding a high bar for performance. Our environment is collaborative fast-paced and rooted in trust where curiosity adaptability and optimism are valued. We celebrate wins invest in growth and stay grounded in our commitment to sustainability and impact.

Join Us:

If you’re energized by building leading and scaling a high-performing sales organization—and want to play a meaningful role in shaping the future of Clove & Twine—we’d love to connect. This is an opportunity to step into a foundational leadership role where you’ll drive revenue elevate a talented team and build the systems that power our next stage of growth. 

What We Do

At Clove & Twine we’re redefining corporate gifting by curating remarkable sustainable gifts that foster authentic connections. Our mission is to elevate gifting beyond mere transactions creating lasting impressions through thoughtful and high-quality gifts. We envision a world where corporate gifting becomes a powerful conduit for authentic relationships and sustainable impact. Through our commitment to exceptional gifts we aim to transform the art of gifting into a catalyst for positive change—celebrating people nurturing the planet and creating a legacy of impact one gift at a time.

Why Work With Us

We care about doing excellent work treating people well and building a brand that actually stands for something. People first: We care about relationships Ownership: We expect you to take responsibility and run your lane Learning mindset: We test adjust and improve Optimistic and realistic: We push for growth

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