Head of Solution Consulting, Workforce

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Solution Consulting, Workforce in United States.

This leadership role sits at the intersection of sales engineering, product expertise, and customer success within a high-growth identity and risk solutions environment. You will lead a team of Solution Consultants responsible for supporting workforce-focused clients across the entire sales and implementation lifecycle. The role combines strategic leadership with hands-on execution, ensuring customers successfully adopt and expand the use of complex technical solutions. You will act as a key bridge between product, engineering, sales, and customers, shaping both go-to-market success and long-term technical strategy. With ownership of both team performance and customer outcomes, you will play a critical role in driving revenue growth and product adoption. This is a high-impact position for a leader who thrives in fast-paced, technically complex environments and enjoys building high-performing teams.

• Define and lead the vision, strategy, and execution of the Workforce Solution Consulting organization.
• Manage and develop a team of Solution Consultants, ensuring high performance, alignment, and continuous improvement.
• Partner closely with Product, Engineering, Sales, and executive leadership to align technical strategy with business objectives.
• Oversee solution design and customer implementation support for key workforce accounts and strategic clients.
• Build and maintain standardized playbooks, processes, and best practices to improve team efficiency and consistency.
• Drive customer success by ensuring effective solution adoption, integration, and long-term value realization.
• Identify and mitigate risks across customer engagements and internal delivery processes.
• Translate data insights into actionable strategies that improve performance and customer outcomes.
• Recruit, mentor, and retain top talent while fostering a high-performance, collaborative team culture.

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Requirements:

• 10+ years of experience in solution consulting, consulting, product management, or related technical/customer-facing roles.
• Proven experience leading and scaling high-performing technical or pre-sales teams.
• Strong background in workforce, identity, risk management, or regulated technology environments.
• Deep understanding of enterprise customer needs, implementation cycles, and solution adoption strategies.
• Strong technical acumen with familiarity in data platforms, analytics tools, and compliance or risk frameworks.
• Excellent communication skills with the ability to simplify complex technical concepts for diverse audiences.
• Demonstrated ability to lead client workshops, presentations, and executive-level discussions.
• Strong problem-solving mindset with experience driving innovation in solution design and delivery.
• Ability to influence cross-functional stakeholders and manage complex, multi-threaded customer engagements.
• Bachelor’s degree required; MBA or relevant certifications are a plus.

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Benefits:

• Competitive executive compensation package
• Equity participation in a high-growth company
• Comprehensive medical, dental, and vision insurance
• Flexible work arrangements with hybrid or remote options (based on location hubs)
• Professional development and leadership growth opportunities
• Opportunity to work on large-scale, high-impact identity and risk solutions
• Collaborative, fast-paced environment focused on innovation and ownership