Head TA: Software Development

Summary

The Head Teaching Assistant plays a critical role in Correlation One’s SoftwareDevelopment Training program, a live, online software/web development training program for eligible Amazon Associates. In addition to our standard TAs, the Head TA specifically is responsible for live session management, ensuring a flawless experience for fellows, and representing Correlation One, while supporting the management of the TA team. Unlike standard TAs, the Head TA does not have an assigned learner group and is instead responsible for the general management of the live sessions.

We review applications on a rolling basis and expect to make all hiring decisions by March 15 with the opportunity to start as soon as possible based on availability to support current programs. Please note that applications and roles are filled on a first come first serve basis.

Description

Correlation One provides multiple iterations (cohorts) of this program, with two currently underway and one launching on April 4, 2023. This role is at least to support Software Development Cohort 3 but an opportunity to start earlier providing support for current programs and a potential opportunity to continue to serve as Head TA for additional Correlation One programs later in the year. See below for further details.

This role is ideal for a candidate with exceptional leadership and organizational skills seeking a flexible and meaningful opportunity to serve as a primary point-of-contact for learners and a team of TAs, as well as Lead Instructors. The Head TA should have TA and classroom management experience, be familiar with the web development curriculum and course material, and should feel comfortable answering related questions from the TA group. The Head TA will enable TAs to maximize the experience of Fellows in the program.

Program Details

• Program Focus: Software/Web Development
• Key Skills Taught: Advanced HTML/CSS, Advanced Javascript, Git and Github, UI/UX Design, HTTP/HTTPs, React, Angular, Vue, Svelte, Animation, Bootstrap, Responsive Design, A/B Testing
• Dates and Class Times:
• Software Development Cohorts 1 & 2 (1/14/2023 - 6/10/2023)
• Tuesdays + Thursdays from 12-2pm ET (Cohort 1) & 2-4pm ET (Cohort 2)
• Saturdays from 8am-1pm ET (Cohort 2) & 10am-3pm ET (Cohort 1)
• Software Development Cohort 3 (4/4/2023 - 9/5/2023) 
• Mondays, Wednesdays, + Fridays from 4-6pm ET
• Number of Class Weeks: 17 weeks of content spread across 21 weeks (includes breaks for holidays)
• Information about the Program: Correlation One is an education technology company whose mission is to create equal access to jobs in data, analytics, and other skills of the future. We work with the world's top enterprises and governments to level the playing field for diverse learners. Find out more at www.correlation-one.com

Job Responsibilities

• Attend all live classes/lectures and act as a representative for Correlation One during the program
• NOTE: The primary need is for Cohort 3 (April 4 - September 5, 2023) to be run on Mondays, Wednesdays, and Fridays from 4-6pm ET. If available, you will also have the opportunity to support the ongoing Cohorts 1 and 2 (now through June 10, 2023) running on Tuesdays, Thursdays, and Saturdays. See the Program Details above for specific days/times.
• Serve as liaison between Correlation One’s staff (Program Manager, Operations Analyst) and the program’s contracted staff (TAs, Lead Instructors)
• Be point-of-contact in live sessions, troubleshooting any issues and maintain responsibility for a smooth, positive experience for learners
• Lead the Teaching Assistant team, guiding them on how to manage, support, and instruct a cohort of ~50-800 Fellows.
• Maintaining clear and responsive communication with Correlation One.
• Monitor and synthesize TA sentiment, feedback, and performance throughout the program
• Lead Weekly TA meetings
• Guide participants to the right channels to get their questions answered during the program
• Monitor the Slack class community during class and respond to TA support needs.
• Collaborate with Correlation One operations personnel to perform class duties well, stay on schedule, support a positive Fellow experience, and provide thoughtful feedback on the program to Correlation One.
• Conduct yourself in a respective manner at all times, including but not limited to being communicative and responsive to Fellows, colleagues, and the Correlation One personnel, as well as treating Fellows, colleagues, and the Correlation One personnel with respect and avoiding defaming, embittered language or personalized attacks.

Requirements

• Empathy, flexibility, patience; passion for working with diverse learners who are new to content
• Experience managing a learning environment, preferably virtual
• Familiarity with troubleshooting a variety of learner issues from basic technical support to triaging with internal staff.
• Prior teaching experience at any level is a plus

This position is accessible for those with other professional responsibilities, including full-time jobs, provided you can commit to regular synchronous support for live class sessions.  We require a minimum of 2 weeks’ notice for any planned absences from live sessions or periods when Trainers are not available (i.e., scheduled vacations, other work commitments, etc.); we will communicate more specific expectations for this during the onboarding process.

Compensation

• Base Compensation for Cohort 3 (April 4 - September 5):
• $11,000
• This is your guaranteed compensation for services fully completed, to be paid in several installments by Correlation One. The installments will be paid in approximately equal amounts approximately every 2 weeks. The amounts will be paid in U.S. Dollars.
• Bonus Compensation:
  • $3,750
  • You can receive up to this amount, although it is not guaranteed. The amount you receive is based on your performance, as determined by Correlation One. Performance includes, but is not limited to, (a) Satisfactory completion of the Job Responsibilities, (b) Satisfaction of the Fellows you directly manage, as determined through the survey feedback at the end of the Program and other sources of feedback, (c) Engagement with Correlation One and the Fellows through the platforms utilized during the Program.
• Additional Compensation:
  • $75/hour
  • This is the rate for any support provided for Cohorts 1 & 2 (date hired through June 10, 2023)
  • Extra payments for additional duties outside of the scope of the base compensation for Cohort 3. These hours must be approved by the Program Manager before taking on the additional hours.