HIM Manager - Release of Information (ROI)

Join VillageMD as a Release of Information (ROI) Manager (Remote)

Join the frontlines of today's healthcare transformation

Why VillageMD?

At VillageMD, we're looking for a Release of Information (ROI) Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

In this role, the Release of Information (ROI) Manager will partner with various Village Medical business units including the practice administrators to centralize and provide enterprise-wide support in response to requests for patient health information (PHI) from various types of requestors such as payors, attorneys, government regulatory bodies, patients, etc.

Could this be you?

The Release of Information (ROI) Manager assists in the development and maintenance of the overall strategy for the enterprise, which consists of ensuring the highest quality product and customer service is upheld by the designated VillageMD Release of Information (ROI) vendor. Discretion, high integrity, organization, and attention to detail are all critical success factors for this role.

How you can make a difference

• Act as liaison between the physician practice and ROI vendor to ensure that the onboarding of NEW practice locations is being adhered to as set forth in the Standard Operating Procedures (SOP)
• Assist in oversight of performance management and workflow. The leader will test EMR functionality upon being made aware of potential system upgrades to mitigate potential interruptions in production.
• Partner with VillageMD training and development team to ensure all training modules are accurate in accordance with any changes to policies, procedures, and Athena system updates

Skills for success

• Self-motivated: energetic, self-starter; can work autonomously with limited direction.
• Results oriented: bias for action; demonstrated track record of achievement; drive for attainment of superior outcomes.
• Flexible: ably navigates within ambiguity; solution oriented.
• Analytical: strong research, writing, analytical and critical reasoning skills.
• Communication: conveys thoughts and expresses ideas effectively both verbally and in writing; strong presentation skills. 
• Collaboration: orientation to team-based work product and results.
• Leadership: develop and nurture teams; successfully achieves results through others.
• Humility: low ego; engenders trust; respectful.

Experience to drive change

• High school diploma or equivalent required
• RHIA or RHIT preferred
• 2-5 years Health Information Management or Medical Office experience required
• Athena experience preferred; previous experience with an EMR (electronic medical record) required
• Great attention to detail and strong organizational skills

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

 Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

For Colorado Residents only: The target hiring compensation range for this role is $74,000.00 to $93,000.00. At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc. This role may be eligible for annual/quarterly bonus incentives (if applicable), and the selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan with company match.

Explore your future with VillageMD today.