HIT Business Operations Analyst Associate

Department:

12266 Advocate Aurora Health Corporate - HIT Business Office

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Major Responsibilities:

• Create, coordinate and process IT equipment and supply quotes, orders, and deliveries with designated IT vendors. Submit appropriate invoices for payment processing, receiving ordered items and documenting receipt as such.
• Maintain collaborative relationships with IT vendor(s) while effectively resolving vendor performance/capability issues to ensure alignment with our strategic direction.
• Understand service levels (order fulfillment, delivery, etc.) and their relationships to IT vendor/reseller pricing.
• Respond to business inquires on spend analytics by product, business unit, supplier, geography, category, subcategory, etc.
• Identifies and assist appropriate team members in identifying and implementing cost reduction opportunities; purchasing and distribution service improvement; product standardization; and improvement in product utilization.
• Identify and mitigate billing issues by working directly with IT vendors and finance teams.
• Interface with accounts payable to support procure to pay process for IT purchases by approving invoices and entering goods receipts.
• Responsible for understanding and adhering to the organizations Code of Ethical Conduct and for ensuring that personal actions, comply with the policies, regulations and laws applicable to the organization.
• Research vendors as requested.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Computer Science, or
• Bachelor's Degree (or equivalent knowledge) in Information Technology, or
• Bachelor's Degree (or equivalent knowledge) in Business.

Experience Required:

• Typically requires 2 years of experience in a Computer Science, Information Technology or Business Administration related field, including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems.

Knowledge, Skills & Abilities Required:

• Working knowledge of A/P system, general ledger, and fixed assets
• Working knowledge of IT software licensing
• Working knowledge of IT systems function and interact.
• Excellent written and verbal communication skills and the demonstrated ability to communicate well at all levels of the organization
• Team player with the ability to build long term relationships
• Strong attention to detail
• Familiarity with procurement best practices in corporate cost savings programs and process
• Ability to work with analysis tools such as Excel and ERP financials to analyze data
• Highly self-directed and innovative
• Computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems
• Knowledge of using at ticketing system to manage workload
• Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner
• Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve

Physical Requirements and Working Conditions:

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.