HR Services Professional - Travel and Expense Payments Analyst (EMEA)

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities

• Performs weekly tieouts of disbursement payments
• Creates manual payment input and re-executes payment of the rejected reimbursements payments
• handles employee inquiries through calls or emails
• reviews validates reconciles and supports the Accounting Reconciliation Process
• prepares and monitors the Payment Monitoring report
• tracks monitors and maintains the Fallout trackers
• maintains and monitors Automation Anywhere Robots
• prepares monthly volume scorecard inputs
• supports management for escalation handling
• and mediates and reports payment issues to the management or downstream processes.

Required Technical and Professional Expertise

• 1. Background in Expense Reimbursement / Payroll as an HR Process is a must.
  2. Good oral and written communication skills.
  3. Data-driven.
  4. Can do complex Problem-Solving.
  5. Has People Skills.
  6. Proficiency in MS Office Tools is a MUST

Preferred Technical and Professional Expertise
N/A