Job Description
Emergo by UL's HFR&D team is an industry leader in providing user research user interface design usability testing and other human factors consulting services to its clients. Many of the world's leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and meet global regulators' expectations to enable product launch. Our work involves the research design and evaluation of the user interfaces of medical devices pharmaceutical devices diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic-assisted surgery systems imaging devices autoinjectors inhalers ventilators mobile medical apps laboratory instruments and in vitro diagnostic devices. As a member of the team a Human Factors Specialist:
RESPONSIBILITIES
- Supports usability testing field research individual interviews and group interviews.
- Prepares research and usability testing materials and records detailed real-time notes for subsequent analysis.
- Analyzes quantitative and qualitative data to evaluate client user interface designs.
- Assists with developing key HFE deliverables and ensuring that they meet internal quality standards.
- Assists with client presentations to review testing results and provide solutions to identified improvement areas.
- Coordinates and oversees the recruitment of research and usability test participants.
- Supports the preparation of Investigational Review Board submissions.
- Prepares laboratory for usability testing.
- Reads and follows the UL Solutions Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
#LI-Hybrid #LI-BW1
QUALIFICATIONS
- 1-3 years of experience as a human factors specialist engineer or related position.
- University Degree (Equivalent to Bachelor's degree) in Human Factors Engineering or a related discipline.
- Ability to collaborate effectively and productively with team members and clients globally.
- Ability to communicate and present effectively.
- Ability to prioritize and multi-task in a fast-paced collaborative work environment.
Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $75000 to $95000 and is based on multiple factors including job-related knowledge/skills experience geographical location as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days) holiday including floating holidays (12 days) and sick time off (72 hours).
ABOUT US
A global leader in applied safety science UL Solutions (NYSE: ULS) transforms safety security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing inspection and certification services together with software products and advisory offerings that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate launch new products and services navigate global markets and complex supply chains and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
When you combine the gravitas of a 130-year-old safety science leader with a culture of innovation that pushes the boundaries in new services and technology you get UL Solutions. As a global team of business and engineering experts we develop software for a huge range of industries including medical sustainability renewable energy and healthy buildings. Together we're dedicated to making a real-world difference to using our knowledge for good and to pioneering positive change. Join our team and use your expertise to transform global safety security and sustainability.
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What We Do
A global leader in applied safety science UL Solutions transforms safety security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing inspection and certification services together with software products and advisory offerings that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate launch new products and services navigate global markets and complex supply chains and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society and we are proud that our culture is centered on integrity collaboration inclusion and excellence.
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Date Posted
04/03/2026
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