Implementation Consultant I- Safety

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Consultant I - Safety based in United States.

As an Implementation Consultant I - Safety, you will play a key role in helping organizations successfully adopt and optimize specialized software solutions that support workplace safety, compliance, and operational excellence. Working closely with clients and cross-functional teams, you will guide implementation projects from configuration through training and deployment, ensuring a seamless customer experience. This position offers the opportunity to combine technical expertise, consulting skills, and industry knowledge to solve real-world challenges. You will collaborate with project managers, technical specialists, and business stakeholders while building trusted client relationships. The role is ideal for professionals who enjoy working in dynamic environments, managing multiple priorities, and contributing to successful project outcomes. With a strong focus on customer success, you will have a direct impact on both client satisfaction and long-term business growth.

• Serve as the primary liaison between clients and internal teams throughout assigned implementation projects and initiatives.
• Lead and support software implementations following established methodologies, including system configuration, testing, user training, documentation, and deployment activities.
• Collaborate closely with project managers, implementation consultants, and technical consultants to ensure successful project delivery.
• Support cross-functional collaboration with teams such as Sales, Customer Success, Customer Support, Engineering, and Product Management.
• Assist in developing and maintaining project plans, monitoring timelines, and proactively addressing risks or delays to keep implementations on track.
• Build strong client relationships by providing professional guidance, responsive communication, and high-quality service throughout project engagements.
• Maintain accurate project administration by updating timesheets, project bookings, and utilization metrics in a timely manner.
• Participate actively in peer training initiatives and continuous learning programs to enhance consulting expertise and product knowledge.
• Contribute to achieving utilization targets while maintaining high standards of client satisfaction and project quality.
• Travel occasionally as required to support client engagements and project needs.

Requirements

• Bachelor's degree in Information Technology, Occupational Health & Safety, Industrial Hygiene, Environmental Science, Sustainability, Ergonomics, Quality Management, or a related field; equivalent professional experience may also be considered.
• 1–3 years of experience in occupational health, safety, industrial hygiene, environmental management, sustainability, quality management, consulting, software implementation, or a related discipline.
• Professional certifications such as CIH, CSP, CSRP, COHN, or similar credentials are considered an asset.
• Strong understanding of safety, health, environmental, quality, or compliance processes and how technology can support these functions.
• Ability to configure software solutions, facilitate client training sessions, perform testing activities, and support implementation projects.
• Excellent written and verbal communication skills with the ability to build trust and credibility with clients and internal stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proven problem-solving abilities, attention to detail, and a customer-focused mindset.
• Ability to work independently as well as collaboratively within cross-functional and remote teams.
• Commitment to continuous learning and staying current with product updates, industry trends, and best practices.
• Bilingual communication skills are considered an advantage.

Benefits

• Fully remote work environment with flexibility to work from home.
• One-time home office allowance to support your remote workspace setup.
• Monthly internet stipend to help cover connectivity costs.
• Competitive healthcare coverage, including medical and dental benefits.
• Retirement savings plans, including 401(k) and other applicable retirement programs.
• Annual fitness allowance to support health and wellness goals.
• Access to mental health resources, including premium meditation and wellness applications.
• Learning and development opportunities through internal training programs, learning platforms, certifications, and annual training allowances.
• Participation in talent development and career growth initiatives.
• Collaborative, values-driven, and growth-focused work culture.
• Opportunities to work on impactful projects with global clients and industry-leading professionals.