Information Engineer

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us.

Ardent is seeking an Information Engineer to join our team.  

This is a remote role.

The Information Engineer is part of a tightly-integrated client-contractor team performing cloud-hosting O&M and agile software development in support of a federal agency’s financial management and reporting.  The Information Engineer will design a development infrastructure for an existing federal system, in addition to daily monitoring and optimization of the existing production environment.  The role works closely with the Database Administrator, Information Security Officer, and team of Application Developers to identify and troubleshoot issues, make recommendations for improvements to the system’s security infrastructure, and assist with new system enhancements.  This role requires someone who desires to be highly-collaborative, attentive to detail, a creative problem-solver, and communicates effectively in team settings.  

Responsibilities:

• Design and implement new cloud-based network and server environment for a development instance of an existing federal financial system
• Manage and maintain existing production financial system infrastructure
• Identify and learn additional software and hardware used and supported by the organization in the usage of the financial system.
• Ensure virus definitions, software updates and patches are up-to-date.
• Provide real-time monitoring of development and production environments.

Requirements

• 3+ years of IT support experience in a business environment.
• Understanding of technical/information technology concepts.
• Strong customer service and communication skills.
• Administration experience with Windows Server environments, including Virtual Machines
• Experience with Microsoft technologies such as Exchange, SharePoint, Active Directory, Skype for Business.
• Experience configuring network traffic in a cloud-based infrastructure (e.g. Azure, AWS) with a strong eye toward security
• Familiarity with reporting tools such as Tableau

Due to the nature of the work we support, all candidates in consideration for this role must be U.S. Citizens willing to undergo the government issued background investigation process.

Ardent is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.