Information Technology Analyst

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to recruit a Information Technology Analyst. This role will be a hybrid role reporting into our Security Team but will also assist with our IT Operations Team. 

Role Overview: 

The Information Technology Analyst is a hands-on information security position, working in a security sensitive, hybrid cloud environment. It requires configuring and using security tools, performing day-to-day security operations, maintaining documentation, and working with internal and external parties. This role will also assist the IT Operations team including the creation of users accounts and laptop management. 

This is an excellent opportunity to get a wide range of experience in working in operational security team and being involved in a wide range of tasks and responsibilities. Strong candidates will bring an understanding of common technical security controls and how they are applied to ensure the ongoing security of critical assets in a 24/7 environment. 

What you’ll be responsible for in this role:  

• Maintain critical security infrastructure technologies, including NIDS/HIDS, IPS, and vulnerability scanning 
• Perform routine security log reviews for all environments, including production, DR, development and corporate 
• As needed, perform policy compliance reviews of critical infrastructure, including account management, patching, firewall rules, etc. 
• Work as necessary with various parties including internal users, clients, and auditors 
• Assist with maintaining security documentation including policies, procedures, and configuration standards 
• Occasional out-of-hours work is required 
• Creating user accounts as per documented procedure 
• Managing physical laptop assets for allocation to users 

What experiences and skills are necessary to be successful in this role:  

This role is an excellent opportunity for the candidate to build their knowledge, skills and capability in an IT and Security role. We are looking for enthusiastic candidates who are keen to learn and we will provide the support they need to build their knowledge and experience.  

Mandatory 

• Experience working in an IT or Security role 
• Good understanding of security capabilities available in Linux, Windows, and AWS Cloud Computing environments 
• Good understanding of network security tools such as firewalls and NIDS 

Desirable 

• Security experience working in Hybrid Cloud environments 
• Previous security work with PCI DSS compliant environment 
• Formal security certification, or working towards certification 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality.  From professional development on day 1 to a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.