Instructional Designer

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

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Instructional Designers at Coupa create and maintain best-in-class eLearning, instructor-led, and virtual instructor-led content for Coupa Product training to serve customers, partners, and employees. They have a solid knowledge of instructional design, adult learning theory, and technical training best practices. They must possess a strong bias for action and an unwavering commitment to making our internal and external customers and partners successful.

What you will do:

• Work directly with cross-functional stakeholders and subject matter experts to identify learning needs and objectives
• Design and develop effective learning solutions that address knowledge and/or performance gaps for customers and partners
• Use core instructional design principles and theories to maximize learning and produce impactful results
• Generate scripts, storyboards, and prototypes of training content to be reviewed and approved by key stakeholders
• Leverage various multimedia approaches and authoring tools to create interactive online learning experiences
• Create and update curriculum to be delivered in multiple modalities including online, instructor-led, and virtual instructor-led training
• Ensure course materials meet quality standards and align with writing and style guidelines
• Effectively own content development projects and collaborate with SMEs, curriculum managers and other internal stakeholders, as well as ILT content delivery teams

What you will bring to Coupa:

• 2+ years of curriculum management, learning experience, and/or instructional design experience in a corporate training environment. SaaS experience preferred
• 2+ years of experience in adult learning, organizational development, or professional training programs.
• BA or BS degree in Education, Instructional Design, or another relevant field
• Strong understanding of instructional design process, knowledge transfer methods, curriculum, and taxonomy
• Experience with a variety of applications (Microsoft Office) and authoring tools (e.g. Articulate 360, Adobe Creative Cloud, and Camtasia)
• Demonstrated ability to communicate complex technical information and convert it into easily understandable and engaging learning content
• Demonstrated ability to assess learning needs and develop media-rich, engaging, and high-impact learning solutions
• Strong organizational and project management skills with a sense of ownership and the ability to successfully execute on deliverables
• Excellent internal relationship-building skills and ability to drive effective communication, collaboration, and commitment across disparate groups with competing priorities
• Outstanding writing and editing skills, and attention to detail
• Graphic design experience would be a plus

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At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

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