Integration Consultant

At First Advantage, people are at the heart of everything we do. This mindset spans from our customers and partners to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career and pave the way as an industry leader in mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

Who We Are?

We are on the frontline of the Great Onboarding, empowering organizations to Hire Smarter. Onboard Faster™. First Advantage (Nasdaq: FA) is an HR Tech company that delivers innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world. Headquartered in Atlanta, GA and with a globally distributed workforce spanning 28 locations with 5,500+ employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You Are?

We are looking for a team member who considers themselves:

• Self-motivated – you love to lead others but are also ready to “roll up your sleeves." You can spearhead a project and see it through from start to completion.
• A team player – you navigate cross-functional teams and work well with team members across groups toward a common goal. While you are an independent contributor, you appreciate the value in collaboration.
• An innovator – you see gaps in current processes or workflows as an opportunity to improve and try something new.
• A lifelong learner – you seek opportunities to learn and upskill, you understand the importance of thorough and secure screenings, and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You'll Do 

The Integration Consultant provides integration and functional support to clients integrated FADV solutions. He/she acts as a primary point of contact for the client to coordinate integrated solutions and resolution of support issues. Bring your talent and skill to a place where you are a true, contributing member of a high-functioning team, working for a global leader in the industry

Responsibilities:

• Manage integration projects, including implementation of new integrations as well as support of existing integrations. (Processing, monitoring, error identification, and resolution)
• Leveraging internal tools to implement new customer websites.
• Production Support for existing integrations issues.
• Working with the internal stake holders including Project Manager/Customer Success manager/team lead to bring integration and implementations to success.

What You May Need to be Successful

• Bachelor’s degree or equivalent experience
• 5+ years’ experience preferred, in an administrator role with configuration and integration experience.
• Experience with project/development life cycle; Agile concepts (helpful)
• Experience with customer presentation
• Technical competence in integration and testing of integrated solutions
• Understanding of communications: 
  • XML
  • WebServices
  • REST
  • HTML
  • DB a plus (mongo, pl/sql)
• Proven support skill
• Pro-active and flexible approach to resolution of issues 
• Excellent written communication skills. Proficient in use of Microsoft applications, including Word, Excel, Visio. Ability to generate well-structured technical documents and meeting minutes. Ability to manage documents through a review process and achieve document release to committed deadlines.
• Excellent verbal communication skills. Ability to present formally at progress reviews. Ability to contribute productively and democratically in team discussions.
• Excellent influencing and negotiation skills.
• Excellent team spirit and constructive attitude.

Why First Advantage is Your Next Big Career Move  

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

More About Our Values Code

• Honor Honesty, Consistency, Responsibility: Do the right thing
• Cultivate an environment of dignity: Show respect for the individual
• Take an Outside-In approach: Put the client first
• Think out-of-the-box: Innovate and create
• Stay Team-Oriented: Collaborate and appreciate each other

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

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EMPLOYEE BENEFITS – India Region:

• Most of the roles are enabled with the ability to work remotely with occasional business travel. Hybrid working model.
• Comprehensive employee Leave policy
• Career progressions through Internal job opportunities and Global Talent mobility programs
• Career Development: Mentoring Program, People Management Program, cross-functions training, soft skills training.
• Continuous learning and development opportunities. Upskilling and reskilling opportunities mobilized through e-learning platforms.
• Training and Certification reimbursement programs
• Medical Insurance coverage for employees and parental insurance benefits available. Calendarized Employee Wellness programs
• Quarterly Rewards and Recognition program to recognize exemplary performance.
• Other attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance.