IT Business Systems Analyst

• Serving as a strategic partner between IT and business units to identify and deliver service innovations process improvements and growth opportunities enabled by technology.
• Analyzing IT projects and departmental activities to quantify business value ROI and opportunities for continuous improvement.
• Developing tracking and reporting key performance indicators (KPIs) performance metrics and service-level agreements (SLAs) that evaluate IT's impact on business objectives to maximize value delivery.
• Supporting IT portfolio management and prioritization to ensure projects align with key strategic outcomes and resource capacity.
• Preparing business cases executive summaries and recommendations for technology driven transformation initiatives.
• Conducting internal and market research to recommend process enhancements and innovative solutions enabled by IT.
• Leading and supporting small to medium sized IT projects from inception to completion ensuring on time value aligned delivery.
• Managing IT procurement processes for hardware software and services while partnering with procurement and finance to oversee vendor relationships purchasing workflows and budget alignment.
• Partnering with IT leadership and executive stakeholders on strategic planning providing actionable insights on technology trends risk posture and performance.
• Driving change management activities that guide stakeholders through technology transitions and maximize adoption.

• A Bachelor’s degree in Business Administration Information Systems or relevant field.
• 3+ years in IT business analysis operations or project management with demonstrated project leadership.
• Strong analytical financial modeling and business process improvement skills.
• Experience partnering across teams and driving organizational change through technology.
• Advanced proficiency with project management and analytical tools (e.g. Excel Power BI Microsoft Project Jira or Smartsheet).
• Excellent communication skills and capability to bridge technical and business priorities.
• A PMP CAPM or equivalent certification preferred; familiarity with ITIL or COBIT a plus.
• A collaborative proactive and impact-focused mindset.

• Join a rapidly evolving industry-leading SaaS company on an exciting journey of growth and scalability! 
• Take on meaningful high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. 
• Own my career path with our internal development framework. Ask us more about this! 
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. 
• Be part of a supportive and experienced team within a dynamic inclusive and encouraging culture. 
• Enjoy flexible work hours that empower me to balance personal time with professional commitments. 
• Collaborate in a modern open-plan workspace featuring a gaming area free snacks and drinks and regular social events. 

• Creating an inclusive environment where I can help shape the culture not just by fitting in but by adding to it.
• Providing a market competitive salary that is applied through a consistent process equitable for all our employees and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation volunteering celebrating holidays spending time with family or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being. 
• Providing access to RethinkCare a global behavioral health platform that enhances personal well-being strengthens professional resilience and empowers parental success through expert-led training and resources. 

What We Do

iManage is dedicated to Making Knowledge Work. Over one million professionals across 65+ countries rely on our intelligent cloud-enabled secure knowledge work platform to uncover & activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges & enable better business outcomes. Our work is not always easy but it is ambitious & rewarding. We are a people-first company where our employee's wellbeing is our #1 priority! That’s why we offer generous paid time off private benefit packages that include Health/Vision/Dental/Life plus our employee assistance program (EAP) and HealthyMinds app to support your mental health and wellbeing. We realize that work is more than just a paycheck; it’s an important part of living and growing. We strive to have a positive impact on families and a commitment to creating an organization where everyone can thrive. We’re on a mission to foster an environment where everyone makes progress innovates and comes together as part of a best-in-class workplace. Everyone at iManage plays an important part in achieving our vivid future.

Why Work With Us

We’re looking for people who love a challenge. People who are happiest when they’re working hard solving problems and collaborating with the industry’s best and brightest. In exchange we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible.

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