IT Cloud Engineer Networking I/II/III/IV - 001633

Recruiter: Dora Jones
Grades:209/210/210A/210B

This role provides the vision, strategy, functionality, and technology solutions for creating and maintaining network platforms for both public and private cloud infrastructure-based solutions. This entails the design and use of flexible platforms that deliver features, functionality, and services compatible with industry-leading providers while allowing legacy systems to interact safely when required. This position requires the necessary skills to provide technology research, evaluation, development, and delivery in support of infrastructure deployment solution lifecycles.

The candidate will work directly with the Information Technology teams to lead the organization toward the deployment of technologies that may include PaaS, SaaS, hosted, and on-premises subscriptions - which will allow for flexible, secure, on-demand cloud-like functionality and services while endeavoring to provide resiliency and achieve cost reduction, while maintaining a highly secure and flexible environment.

Essential Responsibilities/Accountabilities:

Level I:
• Acts as a high level escalation tier for operational support in assigned technical areas.
• Conducts proof-of-concept testing in a lab environment.
• Creates infrastructure design documents to outline production deployments.
• Creates, updates, and maintains supporting documentation for technology standards.
• Deploys new technology to production environment.
• Designs infrastructure solutions to support business requirements.
• Ensures assigned technologies are in alignment with the business.
• Researches and implements hybrid cloud technology.
• Supports high-level strategy for enterprise server environment.
• Works directly with business stakeholders to gather IT infrastructure requirements.
• Works with technology vendors and technical SMEs to produce corporate standards with regards to assigned technology areas.
• Integrates multiple systems and/or technologies.
• Acts as a team player with a high level of interpersonal skills.
• Regular reliable attendance is expected and required.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Executes good judgment and demonstrates personal accountability.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Performs other functions as assigned by management.

Level II (In addition to Level I responsibilities):
• Acts as a primary engineer for assigned technology areas.
• Maintains a highly performant and optimized infrastructure environment.
• Significant contributor to budget and expenditures for assigned technology areas.
• Significant contributor to enterprise strategy in the assigned technology area.
• Assists in the RFI/RFP Process.

Level III (In addition to Level II responsibilities):
• Assists with mentoring of lower-level engineers.
• Establishes business justifications for purchases made within assigned technology areas.
• Focuses on automation for job-related tasks.
• Performs system analysis and capacity planning of computing assets.
• Acts as primary SME for assigned technology areas.
• Significant contributor to automation workflows.
• Stays current with leading hybrid cloud technology for assigned technical areas.

Level IV (In addition to level III responsibilities):
• Acts as trusted advisor to the management team.
• Emphasizes technology cost optimization when designing new solutions.
• Serves as internal mentor for peers.
• Leads business critical projects efforts for IT infrastructure.
• Leads internal strategic efforts and collaborates with peers.

Minimum Qualifications:

NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and, in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials, and skills.

Level I:
• Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. In lieu of degree, seven (7) cumulative years related work experience required. Bachelor's degree preferred.
• Awareness of security, compliance, and audit policies/procedures.
• Experience with research, design, and implementation in assigned technologies.
• Infrastructure operations and infrastructure project delivery experience essential.
• Scripting and automation experience.
• Strong communication skills.
• Understanding of cloud computing infrastructure and concepts.
• Knowledge of cloud and/or on-prem integration (i.e.: ability to integrate disparate systems).
• Demonstrates intermediate knowledge of a minimum of three (3) concepts and/or tools listed below:

o Azure

o AWS

o GCP

o Cisco

o Arista

o SDWAN

o ForeScout

o Network Emulation (GNS3 or similar)

o Next-Gen Firewalls (Palo Alto or similar)

o Load Balancers (F5 or similar)

o Wireless networking

o Network Orchestration (Arista CloudVision or similar)

o Terraform (or related IaC tool)

o Ansible (or related configuration management technology)

o Nutanix (or similar hyperconverged technology)

o Vmware ESXi (or similar virtualization technology)

o YAML (or similar markup)

o JSON

o REST API

o GitHub (or related Git repository)

Level II (in addition to Level I qualifications):
• Intermediate knowledge of a minimum of four (4) concepts and/or tools listed above.
• Intermediate Infrastructure operations and infrastructure project delivery experience.
• Demonstrates strong technical documentation ability.
• Experience with IT computing resource management and optimization.
• High degree of business maturity and demonstrated confidentiality; executes good judgment.
• Strong scripting and automation experience.
• Intermediate knowledge of Disaster Recovery.
• Intermediate knowledge of security, compliance, and audit policies/procedures.

Level III (in addition to Level II qualifications):
• Advanced knowledge of a minimum of four (4) concepts and/or tools listed above.
• Advanced understanding of Disaster Recovery procedures related to IT infrastructure.
• Ability to provide internal mentorship within team.
• Professional certification in job-related technology.
• Strategic vision in alignment with business objectives.

Level IV (in addition to Level III qualifications):
• Advanced knowledge of a minimum of five (5) concepts and/or tools listed above.
• Demonstrated competence in team leadership/technical leadership, facilitation, and project leadership.
• Extensive knowledge of hybrid cloud environment.
• Proven ability to act as a mentor for peers.

Physical Requirements:
• Ability to complete work in a traditional office environment under fluorescent lighting.
• Ability to orally communicate.
• Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time.
• Must be able to travel across the enterprise.
• Ability to work in a home office for continuous periods of time for business continuity.
• Ability to provide on-call rotation support.

The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.

Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.

OUR COMPANY CULTURE:

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)