IT Lead

Correlation One helps organizations develop the workforce data literacy and fluency to drive inhouse data transformations and make the most of their technology investments. Companies need data talent to power growth, but there are many blockers to talent development. These obstacles range from structural inequities that have held certain groups back to a dearth of affordable, high-quality, career readiness training.

To meet those needs, we deliver innovative custom training solutions designed to upskill or reskill workforces. Our award-winning stateside data training programs — including Data Science for All (DS4A) — have expanded to support governments in South America and the Middle East who are investing in data literacy today to fill job opportunities in tomorrow's data economy.

Our programs are offered 100% free to learners, thanks to partnerships with some of the world’s most distinguished brands (Amazon, Johnson & Johnson, and SoftBank), corporations that recognize the urgent need to access, develop, and train talent to power data-driven businesses responsibly, ethically, and at scale.

 ABOUT THE ROLE

As IT Lead you will oversee all technologies used across Correlation One. You will develop and streamline the processes necessary to keep our company’s assets and information secure while providing for our scaling team’s needs across a growing number of 3rd party tools and systems. 

This will involve maintaining consistent operations, developing and documenting guides and best practices, deploying/enhancing/granting/revoking access, researching capabilities, consulting on question about permission scoping and administrative ownership, evaluating and reporting on cost and security risk, as well as developing a broader strategy and executing on it in order to advance our core business objectives. 

You will be focused on automating and systematizing employee onboarding, offboarding, request management, access control, vendor approval/setup/cleanup/removal and a host of other team workflows while developing and abiding by best practices including the least required access principle. The purview for this role is large, so you will need the ability to plan and prioritize based on highest leverage and impact. You will need to be able to work as an IC as well as build and manage your own team as we scale. You will need to foster excellent relationships with other leaders across the whole org.

RESPONSIBILITIES

• Lead development and implementation of processes for all of C1’s IT systems.
• Established efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
• Analyze IT infrastructure and systems performance to assess operation costs, productivity levels, upgrade requirements, and other metrics and needs.
• Manage IT spend/budget across all IT systems and create related reports & dashboards for other stakeholders
• Oversee security of systems, networks, and enterprise information. 
• Facilitate IT security audits and investigations.
• Develop and maintain relationships with external IT vendors and service providers.
• Perform other related duties as assigned.

QUALIFICATIONS & EXPERIENCES

• Minimum of a Bachelor’s Degree in Computer Science, Information Systems, or related field is required. Master’s Degree preferred 
• 7-12 years of IT experience; combination of education and professional work experience considered 
• Considerable experience troubleshooting technology issues and resolving quickly and satisfactorily
• Experience developing an IT strategy/roadmap, defining system requirements with input from key stakeholders and implementing enterprise-wide technology systems
• Expertise with business productivity software including google workspace, adobe, microsoft, slack, jira, github, 1password, etc.
• Excellent communication skills, including written, spoken, and presentation, with the ability to present complex technical information in a clear, concise manner to a diverse audience
• Exceptional willingness to troubleshoot issues and fill gaps to accomplish business objectives
• Proven ability to manage a team and hire team members
• Proficiency in computer hardware and software usage including billing software, all MS Office applications, email, scheduling software, online conferencing, and more
• Prior experience with implementing data analytics structures and systems (rules, business logic, data acquisition, centralized data storage from multiple sources, data collection and integration, etc.)
• Experience supporting and evangelizing technology initiatives and change management impact on people
• Ability to develop, analyze, and interpret key performance metrics, as well as assist with developing and managing an IT budget

BENEFITS

• Medical, dental, vision insurance coverage & OneMedical membership for employees and family members
• Retirement plan (401K)
• 15 days of Paid Time Off (PTO) per year (increases with tenure)
• 10 company-paid US holidays
• Official company-wide holiday for the last week of the calendar year (on top of regular PTO)
• Access to free data skills training through our programs
• Be part of a company culture that empowers individuals and embraces diversity through its core mission

Correlation One is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to location, and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to location, experience, education and skill sets. A reasonable estimate of the current range is $110,000 - 140,000.  Please note that the shared ranges are specific to the United States, and only reflects the base salary and does not include bonus, equity or benefits.