IT Manager

About GameChanger:

We believe in the life-changing impact youth sports have on and off the field because they encourage leadership, teamwork, responsibility, and confidence—important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community-building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote-first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

The Position:

We are looking for an IT Manager who will be the first line of help on all technical support issues, including in-office tech and AV/IT support. You will be responsible for managing IT services, supporting our technology infrastructure and teammate technology needs. You’ll also be responsible for onboarding and offboarding from a technology perspective. The ideal candidate will have a customer service mindset, ensuring that our teammates have everything they need to be successful from a technology standpoint.

What You'll Do:

• Manage and oversee the office technology and network infrastructure to ensure its availability, reliability, and scalability.
• Oversee development, implementation and upgrades of office technology and network software and hardware systems.
• Develop and implement policies and procedures for the use of technology within the organization.
• Develop IT onboarding and offboarding plans for new hires and device provisioning and configuration.
• Collaborate with internal IT and Security teams on initiatives and best practices.
• Direct the activities of the GameChanger help desk to ensure the IT needs of users are met and maintain effective communication and working relationships with teammates.

Who You Are:

• 5-7 years of experience, especially with G Suite, MSOffice, Apple Products, and Okta.
• VPN knowledge is a plus.
• Customer service oriented.
• Self motivated & results driven.
• Problem solving & troubleshooting capabilities.
• Ability to work effectively in a team environment, with teammates working remotely.
• Process and procedure oriented.

Perks:

• Work remotely or from our well-furnished, modern office in NYC's FiDi.
• Unlimited vacation policy.
• Technology stipend - $4,000 every 2 years to purchase new technology.
• Full health benefits - medical, dental, vision, prescription, FSA/HRA., and coverage for family/dependents.
• Life insurance - basic life, supplemental life, and dependent life.
• Disability leave - short-term disability and long-term disability.
• Retirement savings - 401K plan offered through Vanguard, with a company match.
• Generous parental leave.
• Commuter benefits.
• DICK'S Sporting Goods Teammate Discount.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The target salary range for this position is between $125,000 and $150,000. This is part of a competitive total rewards package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and fair pay.