IT Service Desk Co-Op

CarGurus · Cambridge

Company

CarGurus

Location

Cambridge

Type

Full Time

Job Description

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

CarGurus is hiring an IT Service Desk Co-Op to join our International IT Team. We are looking for an individual that enjoys helping others and will contribute to our expansion in the U.S. and overseas. The ability to be creative and have the initiative to improve processes will be a major part of your success. Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team. One’s ability to collaborate and work efficiently is central to the IT Team’s focus and success.  

This is a full-time, paid, Fall 2022 Co-op position. Only students currently enrolled in a full-time undergraduate or graduate program will be considered. Must be eligible to work 40 hours a week from September 2022 - December 2022. 

What you’ll do  
  • Supervise technology trends and makes recommendations on incorporating new technology into the company’s existing platforms  
  • Prepare accounts and hardware for new hires  
  • Work within our Boston HQ to Provide world class support to local and remote users  
  • Provide day to day desktop support to local and remote users  
  • Set up new hire desktops; involving everything from procurement to support  
  • Become an expert in the applications used daily within CarGurus  
  • Engage with various teams to maintain, build, drive and improve our tools and processes  
  • Handle adds, moves and changes within the corporate infrastructure  
  • Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency  
What you'll bring
  • Pursuing a degree in MIS or similar field  
  • Experience supporting MACs (OSX) and PCs (Windows and/or Linux) within an enterprise environment  
  • Knowledgeable about the configuration of laptops, peripherals, and smart devices
  • Proven logic in problem solving and strong analytical skills  
  • This co-op role will be based at our office in East Cambridge, MA. As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation 

Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We want to know what only you can bring to CarGurus.

Additional information
US employees must provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation. #LI-Hybrid

Apply Now

Date Posted

09/13/2022

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