Job Description
At Sierra Space we build the missions and systems that keep our world secure in the domain above Earth.
Sierra Space team members share a spirit of innovation and collaboration and a belief that we can deliver on the boldest missions in space today. Together with our customers we aim to safeguard our nation sustain human presence in space and secure the freedom of operations in low Earth orbit and beyond.
Our success is measured by the trust of those who rely on what we build and deliver and our technologies keep the United States and its allies mission-ready throughout space.
We are mission-driven and together we are an extraordinary team.
About the RoleThe IT Support Technician II is responsible for providing first-level technical support to team members ensuring the smooth operation of hardware software and network systems. This role is crucial in maintaining the functionality and efficiency of the IT infrastructure delivering exceptional customer service and supporting the overall productivity of the organization. The successful candidate will diagnose and resolve technical issues assist with the setup and maintenance of user accounts and participate in IT projects and initiatives. This position requires strong problem-solving skills effective communication and the ability to work both independently and as part of a team.In this role you will provide first-level technical support to employees via phone email or in-person ensuring timely and effective resolution of hardware software and network issues. You will install configure and maintain computer hardware software and peripherals while assisting in the setup and maintenance of user accounts and permissions. Documenting and tracking issues and resolutions in the ticketing system will be a key responsibility as will escalating complex issues to higher-level support or specialized teams when necessary. Additionally you will maintain an inventory of IT equipment and software licenses ensuring accurate records. You will provide training and support to employees on IT-related topics helping them effectively utilize technology. Participating in IT projects and initiatives as required you will contribute to the organization's technological advancements. Finally you will ensure compliance with company IT policies and procedures to maintain a secure and efficient IT environment.About You
Our mission is driven by an unyielding commitment to advancing space-based technology in service of our customers and safeguarding national security. We seek individuals who are passionate about innovating beyond boundaries and relentlessly pursuing solutions that protect preserve and empower – to join us in this critical mission.
We’re looking for team members who align with our values mission and goals – while also meeting the minimum qualifications below. The preferred qualifications are a bonus not a requirement.
Minimum Qualifications:- Typically 1+ years of related experience.
- Intermediate technical training in computer hardware software and troubleshooting.
- Intermediate knowledge of computer systems ability to diagnose and resolve most hardware and software issues.
- Strong problem-solving skills.
- Good communication skills and customer service skills.
Preferred Qualifications:
- Certifications: CompTIA A+.
- Experience with various operating systems (e.g. Windows macOS) and software applications.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Familiarity with network configurations and troubleshooting.
- Experience with remote support tools and techniques.
- Knowledge of IT service management (ITSM) practices and tools.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
Compensation:
Pay Range:
$30.87 - $42.46Your actual base compensation will be determined on a case-by-case basis and may vary based on job-related knowledge and skills education experience internal equity and market competitiveness.
Elevate Your CareerAt Sierra Space we are committed to your personal and professional development. We empower you to make profound and meaningful contributions and foster a vibrant culture of collaboration where teamwork ignites breakthrough innovations.
We also offer a generous benefit package including medical dental and vision plans 401(k) with 150% match up to 6% life insurance 3 weeks paid time off and more.
Sierra Space is an industry-leading space and defense technology company providing satellites spacecraft and enabling mission systems and components. We deliver mission-proven technologies to our customers that safeguard our nation protect space-based assets and enable space exploration.
Application Deadline: This role will remain posted until a qualified pool of candidates is identified.
Please note: Sierra Space does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to Sierra Space team members not through our approved vendor list or Talent Acquisition will be considered property of Sierra Space and we will not be obligated to pay any referral fees.
Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process please contact us.
Skills Required
- 1+ years of related experience
- Intermediate technical training in computer hardware software and troubleshooting
- Intermediate knowledge of computer systems
- Strong problem-solving skills
- Good communication and customer service skills
What the Team is Saying
Sierra Space Compensation & Benefits Highlights
- Retirement Support—The 401(k) program is characterized as unusually strong with plan documents indicating a high employer match through 2024 and recent notes that it remains generous even if somewhat reduced. A multi‑year vesting schedule applies making tenure an important factor in realizing full value.
- Healthcare Strength—Medical dental and vision coverage are provided alongside HSA/FSA options life insurance disability coverage mental‑health support and an Employee Assistance Program. Together these elements form a comprehensive core health package.
- Leave & Time Off Breadth—Information points to roughly three weeks of PTO and about eleven paid holidays with some references to PTO accrual and carryover. Parental leave is also referenced adding breadth to the time‑off portfolio.
Sierra Space Insights
What We Do
Securing The Freedom of Operations Headquartered in Colorado Sierra Space is a mission-proven Defense Tech company delivering satellite platforms critical subsystems reusable spaceplanes hypersonic technologies propulsion systems and infrastructure for the nation’s most critical missions. With more than three decades of heritage and a record of flight-proven success in space Sierra Space is trusted by U.S. National Security Civil customers and global allies. Our technologies safeguard our nation sustain human exploration in space and ensure the freedom of operations beyond Earth. Sierra Space is defining the new era of Space Defense strengthening deterrence today and preserving freedom of action for generations to come.
Why Work With Us
At Sierra Space you’ll find a supportive respectful and upbeat culture where your opinions matter and your personal contributions have impact. If you’re thinking about your own next frontier we’d love to help you explore it.
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Date Posted
05/19/2026
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