Junior IT Business Systems Analyst (Remote)

**We are interested in every qualified applicant who is eligible to work remotely in the United States. However, we are not able to sponsor VISAs.

Are you a Junior IT Business Systems Analyst with strong experience in Writing System Requirements and Production Support? Are you looking for your next opportunity? If so, consider joining us on our mission of helping our communities achieve better health!

What Will be Your Purpose?

Junior IT Business Systems Analysts partner with the business to collect and analyze information needed to formulate the scope and objectives of technology solutions to support the business needs. Prepares user stories/business requirements, writes system and programming specifications, and works with developers to support the design of possible technology solutions. Assists with preparing user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards, and reporting. Assists with root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The Junior IT Business Systems Analyst must obtain strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team.

What You'll be Doing?

• Supports the production of detailed functional requirements and/or user stories, including non-functional requirements.
• Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. - Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting.
• Provide functional and technical support/expertise during development, implementation, and testing of projects.
• Develops a good understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit.
• Supports BSAs and Sr BSAs in business requirements gathering and determining technical impacts.
• Reviews and clarifies user stories and user acceptance criteria with the stakeholders and works with development lead/technical architect to layout technical design.
• Develops system related documentation that includes flow charts, workflow tables, mapping documents, integration specifications and provides system training.

What You Must Have?

• Required Work Experience: 2+ years related work experience in an application development, testing, and/or business/systems analysis role.
• Required Education: High school diploma or GED.

• Experience in applying research methodology to business solutions.
• Knowledge of systems development concepts and methods.
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs.
• Demonstrated organizational, analytical, and interpersonal skills.
• Proficient in requirements gathering methodologies and the SDLC.
• Understanding of typical architecture standards and ability to apply them in their design work.
• Ability to communicate technical information clearly and articulately.
• Basic understanding of systems, subsystems, development methodologies, systems architecture, tools, and processes that support the assigned business initiative or system.

What is Preferred?

• Experience with Provider Connect, Provider Portals, and/or Contract Manager.
• Experience with production support.

General Physical Demands:

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.