Lead Analyst Seller Insights

Lowe’s

Lead Analyst Seller Insights

Posted 46 Minutes Ago

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Mooresville NC USA

Hybrid

Senior level

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development

Curiosity wanted. Innovation required.

The Role

The Lead Analyst Seller Insights will conduct qualitative and quantitative research synthesize feedback and ensure that seller insights are integrated into marketplace strategy and improvements.

Summary Generated by Built In

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Lead Analyst Seller Insights will conduct focus groups and interviews lead the annual seller satisfaction survey synthesize qualitative and quantitative feedback and identify key themes pain points and recommendations. This role will partner cross-functionally on seller initiatives to ensure the seller voice is captured and incorporated into decisions process improvements communications and the overall marketplace strategy.
Work with a Winning Team
On our team you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you'll have the tools tech and support needed to advance your skills.
Since we've been in business for over 100 years we've built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate explore your every curiosity and help us shape the future of retail.
Key Responsibilities

Lead seller insights efforts through focus groups interviews feedback sessions and other research touchpoints across the seller lifecycle.
Proactively engage sellers to gather feedback on key experiences including onboarding item setup operations growth opportunities and the overall marketplace experience.
Drive the annual seller satisfaction survey including planning execution analysis and synthesis of key findings.
Identify themes pain points trends and opportunities from qualitative and quantitative seller feedback translating them into actionable insights.
Partner cross-functionally on seller initiatives to ensure the seller voice is captured represented and incorporated into decisions process improvements and communications.
Create clear recaps summaries and readouts from seller conversations surveys and feedback channels to inform strategy and improve the seller experience.

Required Qualifications

Bachelor's degree in Business Administration Merchandising Analytics Consumer Research Computer Science Marketing Business Operations or a related field or equivalent years of experience in lieu of the education requirement if applicable.
6-7 years of experience in online/retail merchandising or business operations.

Preferred Skills/Education

Experience in customer seller merchant vendor or user insights preferably in a marketplace retail e-commerce or digital business environment.
Strong ability to conduct qualitative research including interviews focus groups feedback sessions and open-ended discovery conversations.
Experience developing surveys analyzing results and synthesizing quantitative and qualitative feedback into clear themes and recommendations.
Excellent written and verbal communication skills with the ability to create concise recaps executive summaries and actionable readouts.
MBA or Master's degree in Marketing Research Analytics Merchandising Computer Science Marketing Business Operations or a related field.

Benefits

401k with up to 4.25% match
Discounted Employee Stock Purchase Plan (15% discount of strike price)
Tuition-Free Education
10-week Maternity/Parental Leave
10% Associate Discount

For information about our benefit programs and eligibility please visit https://talent.lowes.com/us/en/benefits .
About Lowe's
Lowe's Companies Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Based in Mooresville N.C. Lowe's supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.

Skills Required

Bachelor's degree in related field or equivalent experience
6-7 years of experience in online/retail merchandising or business operations

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

Inclusive Benefits Coverage—Medical dental and vision plans are available to regular full‑time and part‑time associates with mental‑health resources also offered. Regular part‑time associates can also participate in the 401(k) with company match shortly after hire.
Retirement Support—A 401(k) with company match up to 4.25% when associates contribute 6% is available with eligibility beginning shortly after employment. This supports long‑term savings across a broad set of roles and statuses.
Parental & Family Support—Up to 10 weeks paid maternity leave and 4 weeks paid parental leave are provided for eligible full‑time associates alongside adoption assistance and fertility coverage. These offerings encompass both leave and family‑building support.

Learn more about Lowe’s's Compensation & Benefits →

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The Company

HQ: Mooresville NC

300000 Employees

Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger which is why our leaders build cultures of recognition and inclusion. You are heard and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title up in skills to the side with teams or back to try something completely new. We help you find your path — because when you win we all win.