Lead Full Stack Developer

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Cisco Meraki’s Support group is a growing, global, and diverse team of highly knowledgeable and empathetic customer advisors. We strive to guide our customers to successful outcomes with a mix of critical thinking and the grit to implement the next best action.

• Cisco Meraki is looking for a full-stack lead engineer to develop the next generation of features, services, and integrations to provide a seamless customer experience.
• You will join a team of highly skilled, best-in-class developers and will directly feel the positive impact of your work in our Meraki web dashboard that serves over half-a-million customers globally.
• A typical work week might consist of deploying a deeply desired feature request to an existing service, Crafting and building high-impact tech projects, Coaching the team on patterns and best practices, Spiking ideas towards a proof-of-concept as part of Agile project work, Collaborating with Product Managers, UX Designers and Technical PMs to create intuitive and powerful workflows to solve critical business problems

• Spearhead architectural and technical discussions with engineering, product and other cross-functional teams for new feature implementation.
• Conduct reviews on the team’s deliverables, facilitate office hours to discuss team’s challenges, and provide technical guidance.
• Comfortable jumping to and from different programming languages and building APIs in between.
• Test early and often and apply reporting and metrics to gauge the success of deployed features.
• Example projects:
• Build powerful new features using Ruby MVC architecture on our customer-facing self-service portal.
• Evolve and expand our customer chat messaging application that integrates with Salesforce.
• Enhance our customer’s experience by re-architecting our case creation workstream. 
• Drive simplicity into our returns process with powerful integrations to help our customers & internal teams.
• Bring your innovative ideas using the latest technologies for feature implementation.
• Build valuable artifacts like architecture and design documentation for “Day 2” support.
• Participate in interviews to help us build and shape our Software team.
• Be the open and helpful engineer that you would like to see in others.

• Stay proficient in the latest theory and standard methodologies in the web development ecosystem.
• Find the intersection between your personal development interests and our business needs to identify side projects.

• 7+ years of experience writing professional production code and tests.
• 3+ years of experience in Ruby on Rails 
• Proven experience in building rich web UIs with React (and Redux)/JavaScript and developing tests using frameworks like RSpec and FactoryBot
• Are passionate about what you do and ignite people around you.
• Solid problem-solving skills and curious to solve open-ended problems across the stack.
• Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.
• 3+ years of experience leading high-performing teams.

• Ruby on Rails integration with Salesforce/MuleSoft using REST APIs 
• Experience with Postgres.

Why Cisco Meraki:

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars! We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

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