Lead, Sales Operations

· Remote

Location

Remote

Type

Full Time

Job Description

SharkNinjaJobs
Lead Sales Operations

Lead Sales Operations

Reposted 17 Hours Ago
Be an Early Applicant
Needham MA USA
In-Office
117K-143K Annually
Senior level
Beauty • Robotics • Design • Appliances • Manufacturing
Positively impacting people’s lives every day in every home around the world.
The Role
The Lead Sales Operations optimizes sales processes implements strategies and aligns sales with other functions to meet business objectives.
Summary Generated by Built In
About Us
SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 4100 associates the company's products are sold at key retailers online and offline and through distributors around the world.
The Lead Sales Operations will report to the Director Sales Operations and will be responsible for driving change across the America's by optimizing sales processes implementing strategies and ensuring alignment between sales and other functional areas. The Sales Operations Lead works closely with senior sales strategic sales & analytics category planning and operations teams to ensure that sales initiatives align with the company's growth objectives and deliver exceptional results.
Key Characteristics
  • Rarely Satisfied - Has a burning desire to win driving themselves and others to push for personal daily improvement
  • Progress Over Perfection - Makes quick daily progress and continuously adapts to achieve iterative results rather than requiring perfect planning
  • Details Make the Difference - Strives to fully understand the situation opportunity or problem learning what might be below the surface as to get ahead of it
  • Winning is a Team Sport - Collaborates with many cross-functional colleagues to collectively win understanding and appreciating that differences exist between cultures around the globe as it relates to attitudes values perceptions preferences and behaviors
  • Communicates for Impact - Communicates effectively honestly and directly with others via verbal and written communication asking bold questions of colleagues and leaders
  • Operates with a spirit of continuous inquiry; open to challenges and demonstrates a deep understanding of possible directions and tactics deploying personal creativity to tackle tough problems
  • Demonstrates strong problem-solving and critical-thinking skills with the ability to synthesize complex data connect insights across functions and translate findings into actionable recommendations
  • Nimble agile and resourceful; turns challenges into opportunities; goes beyond highlighting problems and shows up with a mindset to solve every problem and presents possible solutions
  • Leads cross-functionally with an unsatiable curiosity and desire to find mutually beneficial solutions which motivate and satisfy stakeholders
  • Enjoys the freedom to learn and grow in a passionate environment
  • Manages many projects and tasks at once while meeting or exceeding deadlines
  • Embraces transparency and shifting priorities while learning from each decision
  • Demonstrates a keen ability to influence others without direct authority

Key Responsibilities
  • Develop and implement sales operations strategies aligned with overall business objectives including sales planning forecasting and POS attainment
  • Drive improvement to forecasting process to accurately and more efficiently predict future revenue and resource requirements
  • Drive accuracy of the sales forecast through
  • Support Information / Technology service partners in the selection implementation and management of sales technology solutions such as sales forecasting tools sales analytics tools and sales automation software to enhance sales effectiveness and efficiency
  • Drive the adoption change management and use of new tools across the sales organization
  • Sales Process Optimization: Evaluate and optimize sales processes to enhance efficiency effectiveness and scalability. Identify bottlenecks and implement solutions to streamline workflows and improve sales productivity
  • Latin America: Expand all of the above to Mexico and the rest of Latin America as the business grows and expands

Qualifications
  • Bachelor's degree in business economics or a related field. Master's degree preferred
  • 5+ years of experience in program management change management or process implementation in a regional or global sales context
  • Strong analytical and problem-solving skills with the ability to manipulate and interpret complex data and make informed decisions
  • Prior experience in sales with consumer products/consumer durables is preferred
  • Ability to work cross functionally and under pressure
  • See change as an opportunity not roadblock
  • Advanced Microsoft Office and AI skills
  • Strong verbal and written communication skills
  • Exceptional interpersonal skills to build develop and maintain solid relationships

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position subject to applicable eligibility requirements: medical insurance dental insurance vision insurance flexible spending accounts health savings accounts (HSA) with company contribution 401(k) retirement plan with matching employee stock purchase program life insurance AD&D short-term disability insurance long-term disability insurance generous paid time off company holidays parental leave identity theft protection pet insurance pre-paid legal insurance back-up child and eldercare days product discounts referral bonus program and more.
Pay Range
$117000-$143000 USD
Our Culture
At SharkNinja we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane you'll be right at home.
What We Offer
We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join you're not just part of a company-you're part of an outrageously extraordinary community. Together we won't just launch products-we'll disrupt entire markets.
At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
  • For candidates based in all regions please refer to this Candidate Privacy Notice.
  • For candidates based in China please refer to this Candidate Privacy Notice.
  • For candidates based in Vietnam please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at [email protected]

Skills Required

  • Bachelor's degree in business economics or a related field
  • 5+ years of experience in program management change management or process implementation in sales
  • Strong analytical and problem-solving skills
  • Prior experience in sales with consumer products/consumer durables
  • Advanced Microsoft Office skills
  • Strong verbal and written communication skills

What the Team is Saying

Serena
Palak
Emmanuel
Patti

SharkNinja Compensation & Benefits Highlights

  • Healthcare StrengthFeedback suggests multiple medical plan options with dental and vision are offered alongside mental‑health resources. This breadth positions healthcare as a strong component of the package.
  • Retirement SupportFeedback suggests a 401(k) with company match is included supporting longer‑term financial security. This foundation complements the broader total‑rewards mix.
  • Leave & Time Off BreadthFeedback suggests paid time off paid parental leave and “Summer Fridays” are part of the offering. These elements signal attention to rest and family time.

SharkNinja Insights

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The Company
HQ: Needham MA
4000 Employees
Year Founded: 1994

What We Do

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 4000 associates the company’s products are sold at key retailers online and offline and through distributors around the world.

Why Work With Us

Whether your passion is engineering designing marketing or developing at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.

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SharkNinja Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQNeedham MA
Auburn AL
Chino CA
Frankfurt am Main DE
Irvine CA
Leeds GB
London GB
Madison TN
Madrid Madrid
Milano Metropolitan City of Milan
Minneapolis MN
Mississauga ON
Montréal Quebec
New York NY
Paris FR
Rogers AR
Saint John NB
Tokyo JP
Learn more

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Date Posted

05/16/2026

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