Job Description
At Braze we have found our people. We’re a genuinely approachable exceptionally kind and intensely passionate crew.
We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive we can’t wait to meet you.
WHAT YOU’LL DO
As a Senior Lead AI Solutions Consultant you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases establish credibility with enterprise data scientists run proofs-of-concept and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders leading with curiosity and inspiring others to transform customer lifecycle marketing.
The role requires some travel at most 25% at peak times and is based in Austin supporting our AMER region.
Activities Include:
- Represent BrazeAI product portfolio to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts including facilitating integration delivering results & insights
- Serve as a primary instructor for our AI Academy programs a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
- Collaborate cross-functionally (e.g. sales marketing product engineering) to continuously improve Braze’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future Braze product development
- Strong written and verbal English language skills are essential.
WHO YOU ARE
- Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong consultative relationships.You lead with curiosity and have deep empathy for customers.You have a demonstrated track record of persuading others.
- An engaging presenter: You are an enthusiastic and engaging presenter with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan align stakeholders and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
- Must be fluent in English both written and verbal
For candidates based in the United States the pay range for this position at the start of employment is expected to be between $117000 and $175000/year with an expected On Target Earnings (OTE) between $164000 and $247000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. In addition to cash compensation Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical dental vision life and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing learning platforms and a yearly learning stipend
- A curated in-office employee experience designed to foster community team connections and innovation
- Opportunities to give back to your community including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative transparent and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence BrazeAI™ allows marketers to combine and activate AI agents models and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter faster and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization Braze enables companies to turn action into interaction through autonomous 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report a 2025 America’s Greatest Companies by Newsweek and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work® among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S. the UK Australia and Singapore.
The company is headquartered in New York with offices in Austin Berlin Bucharest Chicago Dubai Jakarta London Paris San Francisco São Paulo Singapore Seoul Sydney and Tokyo.
At Braze we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do and that includes our recruiting practices. We're committed to offering all candidates a fair accessible and inclusive experience – regardless of age color disability gender identity marital status maternity national origin pregnancy race religion sex sexual orientation or status as a protected veteran. When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar we encourage you to apply as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights.Skills Required
- Expertise in machine learning including reinforcement learning
- Experience in customer relationship building and consulting
- Ability to analyze data and draw insights
- Strong presentation skills both written and verbal in English
- Understanding of marketing technology ecosystem
What the Team is Saying
What We Do
At Braze we believe in the passion of our people. We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make an impact that fuels both you and our business.
Why Work With Us
At Braze we believe in the passion of our people. We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make an impact that fuels both you and our business.
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Date Posted
05/26/2026
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