Lead Software Development Engineer

Job Summary

 The Tech Lead- Software Development will be part of an agile development team, building enterprise grade applications with different platforms. This role will require team leadership through coaching and mentorship as well as shaping the technical road map and standards for iHerb’s applications. 

Job Expectations:

• Responsible for the ownership (architecture/design/implementation) of complex software components and systems 

• Follow secure programming and web application security best practices.

• Lead the team’s software architecture and design 

• Coach and mentor the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.)

• Work closely with the other teams to optimize system architecture and project efficiency

• Partner with our Product Owner to plan work and prioritization

• Guide team development efforts towards successful project delivery.

• Provide technical leadership to teammates through coaching and mentorship.

• Maintain high standards of software quality within the team by establishing good practices and habits.

• Provide regular updates on projects and team performance

• Identify and encourage areas for growth and improvement within the team.

• Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

• Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

• Design, develop, and unit test applications in accordance with established standards.

• Collaborates and adds value through participation in peer code reviews, providing comments and suggestions 

• Package and support deployment of releases.

• Analyze and resolve technical and application problems.

• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

• Adhere to high-quality development principles while delivering solutions on-time and on-budget.

• Provide third-level support to users.

• Flexible schedule to work with other time zones

• Must be able to manage the team’s day to day matters: scheduling resources, time off requests, feedback and recognition

• Travel may be required

• Research and evaluate a variety of software products

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Solid communication skills

• Strong knowledge of system architecture, best practices and design patterns 

• Strong knowledge of design and implementation of distributed systems (SOA, Micro Services, Docker, etc)

• Ability to inspire team

• Expert knowledge of and ability to communicate software architecture and design principles

• Expert in writing testable software

• Expert in design patterns which decouple the UI from the business logic

• Proven track record being technical lead of software projects from inception to successful release

• Strong knowledge in CI/CD systems

• Proficient with Object Oriented programming 

• Experience leading a team 

• Experience with source control systems

• Experience with agile development methodologies

• Experience with debugging, performance profiling and optimization

• Strong initiative to find ways to improve solutions, systems, and processes

Preferred:

• Experience effectively working with remote teams

• Experience with user interface design and prototyping

• Experience with e-commerce

Experience Requirements:

Generally, requires a minimum of five (5) to ten (10) years of experience with software development, design patterns, software architecture 

Education Requirements:

Bachelor’s Degree required. An emphasis in Computer Science is preferred

Judgment/Reasoning Ability:  

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 

While performing the duties of this job, the team member is regularly required to talk and hear. The team member is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.  May require walking, primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds. 

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

• Ability to work extended hours as required

• Ability to travel 

• Fast-paced with multiple concurrent projects

• Professional, yet casual work environment

• Office environment

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