Lead, Strategic Initiatives

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5 time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020

• Taskrabbit is a remote-first company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Values. 
• Care Deeply. We take time to be present and partner with our team and communities. 
• Level Up. We navigate through ambiguity and go the extra mile.
• Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
• Lead The Future Together. We value entrepreneurship and are inspired by action
• The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
• The perks. Taskrabbit offers employee-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. 

About The Role:

About Team: 

Strategic Initiatives sits within the Strategy, Insights and Planning team and is responsible for both developing long-term strategic plans and actioning to make those plans a reality. As an advisor for senior leadership, Strategic Initiatives partners cross-functionally to synthesize business insights and propose actionable plans that drive toward our company-wide Objectives and Key Results (OKRs). We use both qualitative and quantitative methods to identify strategic opportunities for Taskrabbit that will delight our clients and our taskers.

About Role:

As a Lead in Strategic Initiatives, you will partner with senior leadership to identify and assess strategic opportunities using quantitative and qualitative customer insights, business analytics, industry research, and competitor analysis. You will also partner with Operations, Marketing, Product, Engineering, Data, and Finance teams to surface new business opportunities and develop cross-functional plans to execute against those opportunities.

Join us in transforming lives, one task at a time.

• Identify strategic opportunities and lead cross-functional strategic initiatives, averaging 1-3 months in duration
• Build cohesive plans to accomplish business objectives, identifying specific areas of opportunity through quantitative and qualitative analysis
• Develop a cross-functional customer segmentation in partnership with marketing, product, ops, and data teams
• Quarterback deep-dive investigations into fluctuations in key business drivers
• Synthesize business insights in advance of cross-functional weekly and monthly metric meetings and quarterly board meetings
• Discover patterns, insights, and opportunities to inform future business strategy, while evaluating current business performance
• Develop cross-functional relationships to champion data-driven decisions 
• Effectively communicate your findings and recommendations to relevant stakeholders

• 5+ years of experience in management consulting, technology operations, strategy, analytics, or a similar field
• 3-6 years using analytics to drive key business decisions across strategy marketing, operations, product, and finance
• An exceptional ability to balance creative thinking with strong business judgment and analytical skills 
• Problem-solving abilities in both data-rich and data-poor environments; ability to both delve into the details and engage meaningfully on higher-level strategy
• A natural inclination to take initiative and ownership, with the ability to independently navigate ambiguous situations and balance multiple priorities
• An ability to build trust quickly, a high degree of empathy, and expertise in managing senior, cross-functional relationships
• Experience working closely with senior executives to solve challenging business problems; can credibly present and debate recommendations with senior leadership

• Exposure to data analytics tools, including SQL, Python, and/or R 
• Experience with customer segmentation, LTV, and/or cohort analyses
• An understanding of the dynamics underlying a two-sided marketplace
• Experience working for a global brand

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.