Lead UX Designer

· Remote

Location

Remote

Type

Full Time

Job Description

Lead UX Designer

Reposted 15 Hours Ago
2 Locations
Hybrid
114K-190K Annually
Senior level
eCommerce • Information Technology • Retail • Industrial
North America's leading B2B supplier of maintenance repair and operating supplies and related services.
The Role
The Lead UX Designer leads user-centered design for Grainger's digital products collaborating with teams to create intuitive experiences and design artifacts while mentoring junior designers and evaluating existing user experiences.
Summary Generated by Built In
Work Location Type: Hybrid
Req Number 328208
About Grainger
W.W. Grainger Inc. is a leading broad line distributor with operations primarily in North America Japan and the United Kingdom. At Grainger We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment Grainger offers approximately 2 million maintenance repair and operating (MRO) products and services including technical support and inventory management. In the Endless Assortment segment Zoro.com offers customers access to more than 14 million products and MonotaRO.com offers more than 24 million products. For more information visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $113900.00 - $189900.00. This role is eligible for an incentive target of up to 15 or based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Rewards and Benefits
With benefits starting on day one our programs provide choice and flexibility to meet team members' individual needs including:
  • Medical dental vision and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period no employee contribution required.
  • Employee discounts tuition reimbursement student loan refinancing and free access to financial counseling education and tools.
  • Maternity support programs nursing benefits and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend in part on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend modify or terminate its compensation and benefit programs in its sole discretion at any time consistent with applicable law.
Position Details
The Lead UX Designer is responsible for leading the design of intuitive user-centered digital experiences for Grainger's customer- and employee-facing products. This role applies advanced design thinking and UX practices to translate user customer and business needs into scalable digital solutions. The Lead User Experience Designer collaborates closely with product engineering and research teams to deliver high-quality interaction design and influence product strategy.
This is a hybrid position that is based onsite in Lake Forest or Chicago 2-3 days a week.
You Will
  • Partner with Product Managers Engineers Data Scientists and UX Researchers to design intuitive digital experiences for Grainger's customer- and employee-facing products.
  • Create strategic design artifacts including user journeys service concepts and experience frameworks to align stakeholders around future product experiences.
  • Produce detailed interaction designs including user flows annotated wireframes and prototypes that guide product development.
  • Contribute to and evolve the design system by aligning with existing UI patterns and introducing reusable components and interaction patterns.
  • Lead multiple design initiatives of varying complexity with minimal direction while ensuring alignment with product strategy and business objectives.
  • Evaluate existing experiences using user testing research insights and behavioral data to identify opportunities for improvement.
  • Communicate design decisions and rationale effectively to cross-functional teams and stakeholders.
  • Mentor and collaborate with UX and UI designers to strengthen design quality and consistency across the organization.

You Have
  • Bachelor's degree in Human-Centered Design Human-Computer Interaction (HCI) Product Design or a related field or equivalent experience required
  • 5+ years of experience designing user experiences within an Agile product team required
  • 1+ years Experience designing B2B digital products or enterprise applications preferred
  • Strong expertise in UX design principles including information architecture usability and accessibility.
  • Experience designing complex data-intensive digital applications for responsive web or mobile platforms.
  • Experience working with and contributing to design systems and reusable UI patterns.
  • Strong communication facilitation and presentation skills with the ability to articulate design rationale and influence stakeholders.
  • Experience working in lean product development or continuous delivery environments.
  • Portfolio demonstrating the ability to simplify complex problems and balance user business and technical needs.

We are committed to equal employment opportunity regardless of race color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship marital status disability gender identity or expression protected veteran status or any other protected characteristic under federal state or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment should you need a reasonable accommodation during the application and selection process including but not limited to use of our website any part of the application interview or hiring process please advise us so that we can provide appropriate assistance.

Top Skills

Design Systems
Product Design
User Experience Design
Ux Design

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The Company
HQ: Lake Forest IL
26000 Employees
Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America Japan and the United Kingdom. We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn grow and make a difference by keeping businesses running and their people safe. As the #1 Employer of Choice on the American Opportunity Index a 2025 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. Find your way with Grainger at jobs.grainger.com.

Why Work With Us

We're proud of our people-focused culture that has been active for nearly 100 years. We embrace new ways of thinking and recognize everyone as an individual. At Grainger we have a welcoming workplace where you can fell comfortable confident and learn and grow at any career stage all while fulfilling our purpose to keep the world working.

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Grainger Teams

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AI & Machine Learning Team
About our Teams

Grainger Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQLake Forest IL
Company Office Image
Chicago IL
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Date Posted

04/08/2026

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