Lead UX Designer (Work from Home)

Job Family

Digital / Online Marketing

Who We Are

Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients' accounts. We're in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).

Job Description Summary

At Transamerica, we've been helping people feel better about their financial future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients' accounts. We're in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.

Are you a purpose-driven, user experience leader whose values align with our mission of helping people live well and empowering them to create a better tomorrow? If your answer is yes, we are looking for you!

Job Description Summary

As a Lead UX Designer at Transamerica you will be a part of the Workplace Digital Experience team focused on transforming our digital products to ensure consistency and client satisfaction. You will help improve the visual design and usability of an extensive portfolio of core and new digital products.

Your work as a Lead UX Designer touches the end-to-end journey of a user's interaction with Transamerica. Success in this role is dependent on your ability to engage with business partners, advocate for end-users, and execute on our design principles.Job Description

Responsibilities

• Work effectively and independently with technology, marketing, subject matter experts, and business operations to establish practices for designing positive end-to-end experiences at all user touch points.
• Oversee user experience process and integration; Create and facilitate an environment, process and design system that supports consistent UX principles and processes across devices and channels and measurably enhance productivity and product quality.
• Lead UX discovery work and related workshops across multiple products and provide recommendations for UX strategy and solutions.
• Inform product teams and business stakeholders of potential user experience pain points and risks.
• Lead the development of personas, user flows and scenarios, goal/task analyses, and other key tools of user-centered design.
• Manage the team's activities of analysis and process design to create high-quality solutions that provide great experiences.
• Show desire to iterate on design, while having the ability to finish a project on time.
• Gather and interpret stakeholder feedback to shape design solutions that meet both business and consumer needs.
• Create visual artifacts to articulate, inform and validate ideas (journey maps, personas, etc.).
• Collaborate with UX Researchers and conduct basic research work as needed (develop surveys, moderate research testing, research synthesis, etc.).
• Lead the design efforts of internal and external UX supporting roles.

Qualifications

• Bachelor's degree in marketing, computer science or related field, or equivalent experience
• Eight years of experience in the digital space
• Thorough knowledge of user centered design and digital technologies relevant to assigned focus area
• Excellent written, oral and presentation skills engage and influence partners and stakeholders
• Analytical and problem-solving skills to handle complex assignments

Preferred Skills and Qualifications

• Proficient in current UX design methodologies and best practices with experience in UI prototyping, design standards and data visualization.

• Strong knowledge of general user experience practices, including usability principles, UX writing, UX research, workshop facilitation, analytical and problem-solving skills.

• Base knowledge of coding (CSS and HTML5), web accessibility, and Agile methodologies.
• Experience with core UX tools, including Miro or similar collaboration tools, Figma or other best in class design tools, and Microsoft Teams.

• Effective written and communication skills.
• Strong team player with a focus on collaboration across the organization.
• Relevant degree such as bachelor's degree in Design, Interaction Design, Graphic Design, Computer Science, Human-Computer Interaction, or User Experience.
• A minimum of eight years of experience as user experience designer, web designer, visual designer, information architect, interaction designer, program manager, or similar.
• A minimum two years of experience leading large-scale projects.
• Record/portfolio in user-centered design processes, information architecture, user personas, wireframes, flows, samples of recent web and mobile related work, etc.
• Experience of using iterative prototyping and user testing to inform and refine interaction designs
• Experience of implementing brand guidelines.

Working Conditions

• Normal office environment / remote
• Able to work in a team environment. Proficient personal computer skills including mainframes, PC's and networks.

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

The salary for this position generally ranges between $102,900 - $135,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 15% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Stock Purchase Plan
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Peer Recognition Program (BRAVO)

Inclusion & Diversity

Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign's Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount's "100 Best Companies" list.

In addition, as part of Transamerica's commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior.

Giving Back

Transamerica believes our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work.

https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation

Transamerica's Parent Company

Aegon acquired the Transamerica business in 1999. Aegon's roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world's leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

Websites

Transamerica | Protecting Your Wealth and Health since 1906

Aegon Group Corporate Website | Aegon

Management Team

Transamerica Leadership - Standing For Financial Innovation Since 1906 | Transamerica