Lead Workplace Experience Coordinator

Rapid7

Lead Workplace Experience Coordinator

Posted 10 Hours Ago

Hiring Remotely in Boston MA USA

Remote or Hybrid

28-38 Hourly

Mid level

Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity

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The Role

The Lead Workplace Experience Coordinator oversees daily operations manages vendor relationships coordinates events ensures safety and collaborates with leadership to enhance the workplace experience.

Summary Generated by Built In

Lead Workplace Experience Coordinator
About the Role
As the Lead Workplace Experience Coordinator you'll own the daily operations of and elevate the workplace experience at Rapid7's Boston office headquarters. You'll not only ensure the office is a place employees and guests love to be but you'll also set the standard for operational excellence and partner cross-functionally to drive process improvements. You will operate with autonomy use data-driven insights to anticipate challenges and design innovative solutions and help influence how our team's workplace strategy is executed all while ensuring timely communications to global Real Estate & Workplace Experience leadership.
About the Team
The Real Estate & Workplace Experience team creates safe functional and engaging environments that enable Rapid7 employees to do their best work. We partner with leadership and cross-functional teams to ensure our spaces reflect our culture support our business goals and operate at the highest standards.
What You'll Do

Office Operations - Oversee day-to-day workplace operations ensuring the office is running smoothly and efficiently while also setting best practices for other locations.
Facilities & Vendor Management - Manage vendor relationships coordinate repairs & preventive maintenance and oversee physical security programs while proactively identifying opportunities for cost savings and efficiency improvements. This role will also oversee our in-office barista bar ensuring smooth operations and a high quality experience for all employees and visitors.
Events & Experiences - Lead the planning and execution of office-wide events culture initiatives and executive-level visits ensuring seamless and memorable experiences.
Space & Safety Oversight - Lead office safety security emergency preparedness and space planning initiatives balancing employee experience with compliance and operational needs.
Budget Ownership - Manage and forecast local operational expenditures (OpEx) reporting on spend and identifying opportunities for cost savings.
Cross-Functional Partnerships - Collaborate with local leadership global workplace team and other functional partners to align team initiatives with broader business needs.

What You Bring

2-5 years of experience in workplace operations facilities management or corporate services with significant experience managing office environments
Proven ability to lead teams or projects and provide subject matter expertise
Strong analytical and problem-solving skills; able to interpret workplace data to drive solutions and influence decision-making
Excellent communication skills; able to convey operational information clearly to non-specialist stakeholders as well as provide efficient and timely updates to REWE leadership
High degree of autonomy and accountability; able to anticipate challenges and act proactively
A collaborative approachable player-coach style with a passion for creating exceptional workplace experiences; willing to roll up your sleeves and comfortable working immersed in the day-to-day operations of a fast paced office environment

Nice to Have

Experience with workplace technologies (OfficeSpace Brivo or similar)
Advanced understanding of building maintenance systems (HVAC mechanical life safety)
Strong proficiency with Google Workspace

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact please don't be shy - apply today.
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About Rapid7
At Rapid7 our vision is to create a secure digital world for our customers our industry and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity we're ready to help you take command of your career. Join us.
Rapid7 Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including but not limited to relevant work experience skills and certifications. We evaluate compensation decisions on a case-by-case basis and it is not typical for an individual to be hired at the very top of the salary range.
The salary range for this role in the US is:
$28.00 - 38.00 USD Hourly
Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation equity and benefits (where applicable/eligible).
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law.

Skills Required

2-5 years of experience in workplace operations facilities management or corporate services
Proven ability to lead teams or projects
Strong analytical and problem-solving skills
Excellent communication skills
High degree of autonomy and accountability

What the Team is Saying

Rapid7 Compensation & Benefits Highlights

Healthcare Strength—Health coverage spans medical dental and vision supplemented by mental-health resources FSAs and optional pet insurance. Inclusive elements such as transgender‑inclusive care abortion‑travel support and neurodiversity coverage broaden access.
Leave & Time Off Breadth—Time off includes unlimited PTO in the U.S. paid sick time paid holidays wellness days bereavement and paid volunteer time. Hybrid‑first flexibility and periodic company days off reinforce work–life support.
Parental & Family Support—Parental support features generous paid leave and fertility benefits alongside backup childcare via Care.com. Dedicated mother’s rooms and family medical leave indicate attention to caregiving needs.

Learn more about Rapid7's Compensation & Benefits →

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What's It Like to Work at Rapid7? Rapid7 Culture & Values Rapid7 Career Growth & Development What's the Work-Life Balance Like at Rapid7? Rapid7 Leadership & Management Rapid7 Company Growth Stability & Outlook

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The Company

HQ: Boston MA

2400 Employees

Year Founded: 2000

What We Do

At Rapid7 our vision is to create a secure digital world for our customers our industry and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity we’re ready to help you take command of your career. Join us.

Why Work With Us

With our products research and open source communities we’re building a secure digital future for everyone. This means constantly learning and evolving in an industry that’s anything but stagnant. You’ll be faced with tough challenges and given the support to find creative solutions that drive our business and your career forward.

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Rapid7 Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our default working model is hybrid with employees working three days per week in the office. This approach underpins our commitment to flexibility and adaptability while supporting our dedication to development teamwork and customer purpose.

Typical time on-site: 3 days a week