Learning & Development Specialist

First Entertainment Credit Union is looking for Learning & Development Specialist who will play a key role in designing, implementing, and evaluating learning programs to enhance the skills and capabilities of our workforce. The ideal candidate is one with a passion for empowering employees, creating impactful learning experiences, while aligning with our core values.

The Learning and Development Specialist will serve as a learning ambassador to work in concert with the L&D Manager to design, develop and deliver ongoing compliance training and professional development programs.

This is a full-time, hybrid opportunity reporting to the Learning & Development Manager and is based in Hollywood, CA. The minimum and maximum hourly range for this position is $30.64 to $45.97 in California. The target starting good-faith rate is between $30.64 and $38.31.

Responsibilities

· Assist in the technical design and development of training materials, demonstrating creativity and innovation in content creation.

· Collaborate with team members to ensure a member-first approach in all training initiatives.

· Support the training delivery coordination and logistics of learning events demonstrating ownership and attention to detail.

· Conduct basic needs assessments to identify learning gaps and opportunities for improvement while maintaining a focus on inclusivity.

· Partner with stakeholders to identify emerging learning needs and proactively address them, showcasing a one-team mindset.

· Observe and provide constructive feedback to teammates and business partners to sustain integrity and work performance.

· Deliver instruction using multiple modalities including but not limited to, one-on-one, classroom, teleconferencing, web-based, and computer-based training.

· Develop relationships with new hires to collect feedback regarding current onboarding processes and opportunities for improvement.

· Prepare and provide meaningful training data analytics.

· Assist in audit preparation and responses as needed.

At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.

Requirements

· Bachelor’s degree in Human Resources, Education, Organizational Development, Instructional Design, or a related field preferred.

· A minimum of 2 to 5 years of work-related experience required. Experience in a full-service financial institution or experience in a related position in a related field preferred but not required.

· Familiarity with learning management systems and e-learning tools such as BVS.

· Basic understanding of instructional design principles preferred.

· Effective communication skills across all levels of audience.

· Proficient in MS Office (Word, Excel, PowerPoint, OneNote)

· Prior experience working with appointment system such as Coconut or Jack Henry helpful but not required.

· Reliable transportation to the work as extended training days may occur from time to time.

Our Benefits and Perks

-Rich healthcare benefits and retirement plans, including profit sharing opportunities.

-Market competitive pay and bonus earning potentials.

-Generous time off plans, including PTO, Sick time, holidays, Volunteer Time off, Paid Parental Leave and more.

-Robust Learning and Development programs to support personal and professional growth.

-Tuition and Education reimbursement program up to $5,250 annually.

-Commitment to DEIB (Diversity, Equity, Inclusion and Belonging) and opportunities to help make an impact on the communities.

-Employee-only financial readiness offerings (discounts on loan rates and fee waivers).

-Various stipends and accommodations to support an agile work model.

-Meaningful wellness programs through CALM subscription and employer-paid EAP as well as Fitness Reimbursement.

-Unlimited referral bonus earning potential up to $5,000.

-Team building and cross functional events throughout the year, and more!

Who We Are 

Named one of the top 10 Credit Union in California by Forbes, First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them. With more than 2.1 billion in assets and over 90,000 members, we are constantly looking for talents to help us build a high trust, high performance and workplace of choice culture while growing our business. As a teammate, you will enjoy an inclusive workplace culture and an employer-of-choice environment.

At First Entertainment Credit Union we believe Your Story Matters and that includes our members, employees, community, and those interested in joining our growing team. 

Our Hiring Philosophy

First Entertainment Credit Union supports Pay Transparency and considers many factors, such as your experience, skills, certification, location, job grade while determining your compensation package. Pay decisions are also guided by our financial means as well as analyzed against our internal equity. We are committed to competitive pay and offer benefits in accordance with our compensation philosophy.

First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status regulated by law. If you need any reasonable accommodation to complete this application, please contact our People Operations team at [email protected].