Maintenance Planner and IT Operations Support Specialist

• The Maintenance Planner and IT Operations Support Specialist job maintains the smooth operation of both the organization's infrastructure systems and maintenance planning processes by performing moderately complex tasks including monitoring systems troubleshooting issues and implementing security measures. With limited supervision this job combines responsibilities for maintaining IT and SAP systems performance with planning and coordinating plant maintenance activities resolves network issues responds and handles incidents and conducts protocol analysis to ensure proper communication between network devices. This job collaborates with vendors and internal teams to document moderately complex network and infrastructure issues and implement security measures to protect the network infrastructure.

• MONITORING INFRASTRUCTURE PERFORMANCE: Monitors IT and network performance to maintain smooth and efficient operations applying tools to track network traffic identify issues and maintain optimal performance minimal downtime and seamless integration of digital tools with physical assets.
• TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves moderately complex network and hosting infrastructure or system problems affecting routers switches servers SAP and communication circuits including performing root cause analysis and implementing solutions to prevent future occurrences and developing preventive maintenance schedules for production equipment.
• INCIDENT MANAGEMENT: Monitors and responds to network and hosting IT and SAP-related incidents outages and performance alerts including categorizing issues and coordinating with technical teams for timely resolution and change control.
• PROTOCOL ANALYSIS: Performs moderately complex protocol analysis to troubleshoot network issues and sustain proper communication between network devices.
• CONFIGURATION & DEPLOYMENT: Partners to configure and deploy new hardware and software while ensuring compatibility with existing systems including setting up servers network devices and coordinating hardware and software upgrades installations and lifecycle management.
• COLLABORATION & COMMUNICATION: Partners with vendors third party service providers and internal teams to resolve moderately network issues and improve network performance providing effective and efficient communication coordination and timely updates including collaboration with cybersecurity teams to ensure data protection and compliance.
• DOCUMENTATION & REPORTING: Documents network issues resolutions and performance trends processes and prioritizes work orders tracks records and provides reports to senior technical personnel and stakeholders to inform decision making and improve network operations.
• BACKUP & DISASTER RECOVERY: Maintains and partners to develop backup and disaster recovery plans to ensure data integrity and availability in case of system failures or data loss.
• PROJECT MANAGEMENT: Co-leads information technology projects such as system upgrades migrations and new implementations delivering projects on time and within budget.
• AUTOMATION & SCRIPTING: Partners to develop automation scripts and tools to streamline infrastructure management tasks and improve operational efficiency.

• Minimum requirement of 2 years of relevant work experience.
• Advanced experience in IT
• Experience in production maintenance planning
• Availability to be on call as required by the business

• Advanced experience with SAP
• Knowledge of the food industry.

What We Do

We are a family company providing food ingredients agricultural solutions and industrial products to nourish the world in a safe responsible and sustainable way. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials— from eggs to edible oils salt to skincare feed to flooring. By providing customers with products that are vital for living we help businesses grow communities prosper and consumers live well in their daily lives.

Why Work With Us

The decision to join Cargill can open the door to a world of possibility. As part of our Digital Technology & Data team you’ll get to be part of a large and diverse group full of unique perspectives united by a common higher purpose while building a rewarding career full of opportunity growth and the satisfaction of knowing your work matters.

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