Management Consultant – Travel Required

Primary Responsibilities:

• Serve as a Management Consultant for an initiative focused on Veteran healthcare. 
• Travel to 1-2 VA Medical Centers (VAMCs) per month for site assessment, planning, and implementation activities in support of electronic health record modernization initiatives. 
• Execute site assessments, document workflows, and present findings. 
• Develop artifacts for site assessment planning and implementation, including checklists and assessment plans.
• Collaborate with VAMC leadership and staff to document workflows, escalate issues and risks, and complete assessments. 
• Share findings and coordinate site visits/communications with other teams. 
• Conduct analysis of specific issues and identification of alternatives.
• Create and present executive-level briefings on project status, risks, issues, and strategies.
• Develop and deliver presentations to government personnel and large teams.
• Learn business processes, systems, and goals to develop a deep understanding of the client environment.
• Assist in risk management activities including identifying, mitigating, and escalating risks. 
• Support meetings for assigned projects including drafting agendas, documenting meeting minutes, capturing action items, and creating slide decks. 
• Consolidate, review, and analyze data for client deliverables. 
• Compile project-related metrics & track implementation task activities for reporting to leadership. 
• Capture spoken information in real-time in documents and spreadsheets (e.g., live edits to documents, capture of questions and answers during presentations, etc.). 

Minimum Requirements:

• Bachelor’s degree required. 
• Ability to travel between 25%-50%. 
• 4+ years of experience in project management/analysis. 
• A personal credit card (in order to charge approved, company-reimbursable expenses). 
• Prior consulting experience. 
• Experience leading medium to large projects.
• Demonstrated experience with process improvements.
• Experience conducting process observations with frontline staff (e.g., gemba walks, time studies, etc.)
• Experience working with frontline staff to document workflows, conduct time studies, or engage in process improvement activities.
• Must have ability to develop and lead briefings, develop reports, collect and interpret data and analytics, and evaluate progress. 
• Agility and ability to change course based on shifting plans, priorities, and timelines. 
• Experience making live edits to documents and other artifacts while screensharing. 
• Strong analytical, problem-solving, facilitation, and communication skills, including written, verbal, and interpersonal. 
• Ability to think about projects holistically to identify next steps and courses of action that will support the client’s goals. 
• Ability and drive to learn from challenges and take on progressive responsibility. 
• Excellent organizational skills and strong attention to detail. 
• Ability to thrive in a dynamic environment focused on learning, opportunities for impact, and collaboration with colleagues. 
• Proficient in the following MS Office Applications: Word, Excel, PowerPoint, Visio, Project. 
• The ability to obtain a Public Trust Clearance. 

Preferred Qualifications:

• Project Management Professional (PMP) certification. 
• Professional VA or DoD work experience, or prior experience working in a healthcare organization (e.g., hospital, health system, health insurance company, military health etc.). 
• Experience with implementation of new business processes or systems. 
• Experience leading process improvement projects. 
• Knowledge or experience with Electronic Health Records. 
• Availability to work from the Trilogy offices in Arlington, VA approximately once per month. 

Benefits (including but not limited to):

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions 100% vested from day 1
• Paid time off and 11 paid holidays
• No cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement