Manager, 2LOD Control Testing & Operational Risk Management

This is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) advising 2LOD MRA owners on how to build sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) performing and overseeing control testing that evaluate the design and operating effectiveness of CNB's second line of defense key controls; (iv) partnering with Office of the President to support the development of strategies and methodologies to ensure effective controls management aligned with industry best practices and regulatory expectations; (v) analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (vi) championing a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards; (vii) providing internal controls training and development activities for 2LOD teams, including Bank-wide and targeted training to support continuous improvements of the Control Program, and to elevate controls management capabilities. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit.

• Advising 2LOD MRA owners on how to build sustainable processes with appropriate risk mitigation activities
• Consulting risk owners on how to design and implement controls to mitigate the risks in a process
• Responsible for performing and leading teams to perform Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's second line Key Controls
• Champion a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations
• Support development of control testing frameworks and methodologies
• Develop robust and scalable testing modules, scripts, and other guides including testing approach and scoping/sampling for evaluating the effectiveness of CNB's second line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards
• Conduct peer review of control evaluation work papers and results
• Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders
• Support the development of strategies and methodologies to ensure effective controls management aligned with industry best practices and regulatory expectations
• Provide internal controls training and development activities, including Bank-wide and targeted training to support continuous improvements of the Control Program, and to elevate controls management capabilities
• Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB
• Enable development, implementation, and continuous improvement of technology, tools, and templates that support control testing and reporting activities
• Create and memorialize detailed control testing documentation and review commentary
• Assist with the validation and closure of control issues as identified through testing
• Maintain solid working relationships with 1LOD, 2LOD and internal audit
• Assists management with developing budget estimates and manage resources to the annual budget and test plan
• Supports a high-performance environment by fostering an inclusive work environment, mentoring/coaching staff members, and enabling opportunities for them achieve development goals
• Engages in supervisory duties, performance management, and hiring of direct reports
• Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships
• Contribute to ad-hoc assignments and special projects

Must-Have*

• Bachelor's Degree Preferably in accounting, finance, business, social science or related field
• Minimum 7 years of experience in controls testing, operational risk management, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator
• Minimum 5 years of management or supervisory experience
• Minimum 3 years of experience in the financial services industry

Skills and Knowledge

• Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations
• Masters' degree in business, computer science or related field is preferred.
• Experience with operating in a highly matrixed environment
• Excellent communication and presentations skills
• Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services
• Excellent analytical and complex problem-solving skills
• Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management
• Strong project management skills
• Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional