Manager, Agile Operations

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRM on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As an Agile Operations Manager, you will be responsible for overseeing the product discovery, story writing, and tracking of team metrics for multiple teams. You will be the go-to person for Agile operations, work to standardize practices and mentor/manage multiple Scrum Masters.

What You Will Do

• Oversee product discovery, story writing, and tracking of team metrics for multiple teams.
• Collaborate with product teams to ensure a smooth transition from product discovery to production release.
• Ensure teams are following Agile processes and best practices.
• Act as a liaison between teams, technical staff, and stakeholders.
• Facilitate a release planning process.
• Identify and implement improvements to Agile operations.
• Manage and mentor multiple Scrum Masters.
• Ensure teams are following consistent Agile processes.
• Develop metrics to track team performance utilizing Jira to track workflow and progress.
• Ensure teams are meeting goals within the allotted timeframes.
• Monitor team performance and adjust processes as needed providing feedback and guidance to teams on how to optimize their processes.

What You Need to Succeed

• 5+ years of experience with Agile operations and management
• Bachelor’s degree in Computer Science, Information Systems, or related field
• Proven leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, transparency, active listening and showing general interest through empathy
• Advanced experience in Jira
• Strong understanding of software development processes and methodologies
• Ability to work in a fast-paced environment
• Excellent communication, problem solving and interpersonal skills

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $109,000 - $147,000, plus individuals may be eligible for a discretionary bonus. Actual Compensation within the range will be dependent on the individual’s skills, experience, qualifications and location, and applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.