Manager, Cloud Business Operations

General Information

Ref #:

20230034892

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Weston - Florida - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

We are seeking a highly skilled and experienced Manager of Cloud Business Operations to join our dynamic team. As the Manager, you will be responsible for leading and managing a team of Agile Business Process Analysts and Business Data Analysts. Your primary focus will be to oversee the cloud-based business operations, drive process improvements, and provide strategic insights to support organizational growth. The ideal candidate should have a strong background in cloud technologies, agile methodologies, and a proven track record of managing high-performing teams.

Responsibilities:• Lead and manage a team of Agile Business Process Analysts and Business Data Analysts, providing guidance, mentorship, and performance management• Oversee cloud-based business operations, ensuring the effective execution of processes and driving continuous improvement initiatives• Collaborate with cross-functional teams and stakeholders to define and implement cloud business strategies and objectives• Monitor and analyze key performance indicators (KPIs) and metrics related to cloud business operations, providing regular reports and insights to senior management• Drive the adoption of agile methodologies within the team, promoting collaboration, continuous improvement, and iterative development practices• Identify opportunities for process automation and optimization, leveraging cloud technologies to streamline operations and enhance efficiency• Partner with business stakeholders to understand their needs and requirements, translating them into actionable initiatives and projects• Foster a culture of innovation and continuous learning within the team, encouraging knowledge sharing and professional development• Ensure compliance with relevant regulations, security standards, and data protection policies in all cloud-based operations• Collaborate with senior management to develop strategic plans, budgets, and roadmaps for cloud business operations• Act as a liaison between the team and other departments, promoting effective communication and collaboration

Qualifications

Basic requirements:• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience• Strong knowledge of cloud technologies and platforms (e.g., AWS, Azure, Google Cloud) and their application to business operations• Proven experience in leading and managing teams, with excellent leadership, mentorship, and performance management skills• In-depth understanding of agile methodologies and experience in implementing agile practices within a team• Knowledge of business process analysis, modeling, and optimization techniques• Familiarity with business data analysis and visualization tools (e.g., Tableau, Power BI) and their application in driving insights and decision-making• Strong project management skills, with the ability to plan, execute, and monitor projects effectively

Preferred Qualifications:• Extensive experience in cloud business operations management, preferably in a software organization• Strong analytical and problem-solving abilities, with the ability to drive data-driven decision-making and process improvement• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization• Proactive and self-motivated, with a passion for innovation, technology, and continuous improvement• Ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines

#LI-Hybrid

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

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UKG participates in E-Verify. View the E-Verify posters here .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].