Manager, Coding

Surgical Notes is hiring for a Manager, Coding who is responsible for client management and managing the coding team. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude. 

External Title: Manager, Coding
Internal Title: US Coding Manager 

Reports to: Director, Coding 

Responsibilities: 

• Client management, including emails, phone calls, and video meetings with client staff as well as physicians 
• Aid clients in denial management and coding reviews 
• Manage a coding team consisting of Team Leads and production coders 
• Productivity management of cases coded 
• Approve employee time and contractor payroll entries 
• Provide training and ongoing education to coders 
• Participate in meetings, trainings, and conferences as needed 
• Other responsibilities as assigned 

Role Information: 

• Full-Time 
• Salaried 
• Exempt 
• Eligible for Benefits 
• Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds. 

Job Requirements: 

Required Knowledge, Skills, Abilities & Education: 

• Coding certification through AAPC or AHIMA (CPC, COC, RHIT, CCS, etc., no apprentice designation) 
• High school diploma or equivalent 
• 5 years of surgical coding experience (ASC or Same-Day Surgery) 
• 3 years management experience 
• Extensive knowledge of medical terminology, anatomy, and physiology 
• Ability to stay on task, working independently 
• Must have a dedicated home office space with reliable high-speed internet (desktop computer will be provided) 
• Experience managing a remote team 
• ASC revenue cycle knowledge 
• Presentation experience 
• Ability to work independently and as part of a team  
• Strong attention to detail and speed while working within tight deadlines
• Exceptional ability to follow oral and written instructions 
• A high degree of flexibility and professionalism 
• Excellent organizational skills 
• Outstanding communications skills; both verbal and written  

 Preferred Knowledge, Skills, Abilities & Education: 

• Bachelor's Degree in healthcare related field              
• 4-6 years management experience 
• Experience working in an Ancillary/Ambulatory Surgery Center (ASC) 
• Strong Microsoft Office skills in Excel, Outlook, and Teams 

Physical Demands: 

• Sitting and typing for an extended period of time 
• Reading from a computer screen for an extended period of time 
• Speaking and listening on a telephone 
• Working independently  
• Frequent use of a computer and other office equipment  
• Work environment of a traditional fast-paced and deadline-oriented office  

Key Competencies: 

1. Leadership 
2. Job Knowledge/Technical Knowledge 
3. Communication 
4. Initiative/Execution 
5. Quality Control