Manager, Deal Desk

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

Why RevOps @ Human Interest?

RevOps is at the core of the five major verticals of the business: Marketing, Sales, Partnerships, Onboarding & Customer Success. We are working with stakeholders to build an internal infrastructure to scale while also providing actionable insights to managers for workforce optimization. 

We are a rapidly growing company and it’s essential that all teams are delivering maximum outputs.

The person in this role will be a trusted advisor to the Revenue team on deal structure and discounting  facilitating non-standard deal procedure and ensuring each deal is executed timely and in compliance with our agreed upon policies and data requirements.

What you get to do every day

• Be part of a dynamic and growing team that will help you level up your skills
• Review incoming discounting requests and provide guidelines to maximize profitability
• Manage day-to-day pricing/contract approval process, driving compliance within pre-approved thresholds
• Function as a liaison between Sales, Finance, and Legal to process non-standard discount and redline requests
• Manage upgrade and downgrade procedure, processing these changes in the system to meet the needs of all cross functional data sources (Billing, Product)
• Effectively identify and resolve conflicts arising between client needs and internal operational processes
• Identify and implement process improvements to streamline and expedite the non-standard deal approval process
• Grow a team of deal desk associates

What you bring to the role

• Ability to work in an organized, efficient manner in a fast pace environment
• A passion for creative problem-solving
• 4+ years working in deal desk/contract management
• 1+ years operating as a people manager within deal desk/contract management
• Excellent cross-functional communication, organization, and prioritization skills
• Strong knowledge of Salesforce and Salesforce best practices, including how to manage deal desk communications in Salesforce
• Startup and SaaS background is preferred

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance 
• Fundamental optimism 

Read more

Compensation - The salary range target for the role seniority described in this job description is $120,000 - $130,000. Final offer amounts depend on multiple factors including candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Lyra - Enhanced Mental Heath Support for Employees and dependents  
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; annual wellness stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote
  

About Human Interest: 

We’re a high-growth, Series D-funded company that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we’ve raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

Human Interest employees must adhere to the Company’s security policies and Code of Ethics. 

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures