Manager, Development

$120000 - $140000 / year

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION 

Vertafore is looking for a Development Manager to lead multiple growing Platform teams. At Vertafore we work with a diverse set of systems and technologies. You'll get a chance to help advance our Site Reliability practices within the company. This will include observability and monitoring tooling, collaborating with development teams to implement SRE solutions, and implementing solutions for development and support staff.

Our Platform teams are responsible for supporting multiple products and development teams through log aggregation, monitoring, and common frameworks. We work closely with development teams to learn their pain points and come up with creative solutions to help make them more efficient. Some days we're working to implement shared frameworks for dev teams and other days we are working on production issues that directly impact our customers. Vertafore gives you a chance to learn and use a wide variety of skills while working alongside with some amazing people. 

Our technology stack is largely Linux based, with most of our code being written in Java. We also work with many opensource technologies and platforms.

Over the next few years, we'll be working on several initiatives including:
• Working with development teams to support our world-class development processes
• Defining and creating a culture of Site Reliability Engineering across all our development teams
• Implementing monitoring and alerting to identify when we have issues.
• Migration of our SaaS solutions into AWS
Core Responsibilities:
Essential job functions include but are not limited to the following:
• Design metrics to track system reliability and alerts through tools such as Sensu, ELK, and CloudWatch
• Work across teams to integrate, configure, manage, and support production systems 

Qualifications:
• Experience leading software development or infrastructure related teams
• Knowledge of Site Reliability philosophies and practices
• Some knowledge of Infrastructure Provisioning Tools (Terraform, CloudFormation, or similar)
• Experience using a configuration management tool (Chef, Ansible, Puppet, or similar) 
• 1-2 years working with a cloud provider (AWS, Azure, GCP).
• Experience putting together build pipelines (Jenkins, Bamboo, GitLab, TFS, TeamCity, etc.) 
• Have an intense passion for technology, problem solving, and delighting customers
• Have a proven track record in leading development and operations of enterprise web delivery platforms and services in a high performance and high-availability SaaS environment
• Have experience troubleshooting complex production issues at scale and under tight timelines
• Develop and communicate compelling analyses and recommendations over aggregate trends from internal feedback
• Are energetic, effectively managing relationships (up, down, across) and able to roll-up their sleeves to get the job done
• Think strategically to help drive features and services for short and long-term growth
• Provide strong people management: attracting, retaining, inspiring, and growing individuals; demonstrate a passion for people development and mobility

Additional Requirements and Details:
• Travel required up to 10% of the time
• Ability to work remotely with a stable internet connection
• Occasional lifting and/or moving up to 10 pounds
• Frequent repetitive hand and arm movements required to operate a computer
• Specific vision abilities required by this job include close vision (working on a computer, etc.)
• Frequent sitting and/or standing