Manager Enterprise Professional Services

What You'll Do:

• Lead and manage a team of Enterprise-focused implementation consultants focusing on their development growth regular feedback and performance reviews.
• Own delivery execution for Enterprise and Strategic customer implementations ensuring projects are delivered on time within scope and with a high-quality customer experience.
• Serve as a senior escalation point for complex enterprise implementations and challenging customer situations.
• Manage coach and develop team members through regular 1:1s performance reviews and career development conversations.
• Execute implementation delivery and scale a high-performing Enterprise delivery team capable of supporting complex multi-product implementations.
• Assess incoming Enterprise deals and collaborate with Professional Services leadership on scoping staffing and delivery planning.
• Monitor delivery health across Enterprise projects proactively identifying risks and driving mitigation plans.
• Drive consistent predictable outcomes across Enterprise projects in environments with ambiguity and changing requirements.
• Drive continuous improvement in Enterprise delivery execution quality and consistency.
• Establish clear expectations for ownership communication and follow-through on complex customer engagements.
• Work closely with Sales Account Management Product Engineering Partner teams and Customer Success leadership to align on Enterprise delivery expectations.
• Support Enterprise expansion efforts by enabling implementation teams to identify and surface expansion opportunities during delivery.
• Represent Enterprise Professional Services in internal planning escalation and strategy discussions.

What You'll Do:

• BS degree in Accounting Finance or related field
• 4+ years of implementation or project management experience 
• 1+ years of people-management experience leading delivery consulting or implementation teams.
• Experience delivering complex enterprise-scale implementations.
• Thorough knowledge of basic accounting procedures
• Self-starter with a high level of initiative and follow-through
• Strong sense of ownership and urgency organizational and time management skills and ability to multitask and prioritize work
• Excellent communication (written and verbal) interpersonal and consultative skills
• Strong work ethic and integrity
• Ability to work well under tight deadlines and respond to rapidly changing demands 

Nice to Have:

• CPA and/or public accounting experience is a bonus but not required

What We Do

By automating and streamlining common accounting workflows to make them more efficient FloQast is where accounting teams want to work so they can focus on what matters most even when that’s just logging off on time. Whether automating reconciliations documentation requests or streamlining recurring accounting processes such as the month-end close financial reporting or payroll FloQast's platform enhances the way accounting teams already work to help them operate more efficiently.

Why Work With Us

Our cloud-based AI-enhanced software is trusted by more than 3000 accounting teams including those at Twilio Gong Instacart and The Golden State Warriors - and still growing! We aspire to forever elevate accounting and improve both the practice and perceptions of the profession.

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