Manager, Inside Sales

• Manage team to ensure healthy weekly activity: calls, opportunities, demos, and opportunity progression (MEDPIC).
• Review weekly forecast and business outcomes with reps and sales managers. This includes win/loss review so we can iterate approach based on our success and failures.
• Manage sales order processing including monitoring the system to ensure accurate receipt booking of sales orders, tracking sales shipment, delivery.
• Responsible for all renewals of all contracts and upgrades
• Work in collaboration on call campaigns, Quotes on RFQ through distribution, Interacting with sales reps on specific/important accounts to ensure progress and appropriate messaging.

• 2-5 years experience leading, coaching and managing a high performing team  
• A true desire to see customers benefit from the investment they make with you
• Demonstrated progressive experience with B2B software sales
• Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
• Experience utilizing CRM systems and marketing automation systems (such as Salesforce, Clari, Marketo, etc).
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
• Strong relationship building and negotiation skills
• Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
• You share our values, and work in accordance with those values.
• Leadership at GitLab
• Ability to use GitLab
• Ability to travel if needed and comply with the company’s travel policy

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

• Selected candidates will be invited to schedule a screening call with our Global Recruiters
• Next, candidates will be invited to schedule a first interview with the Hiring Manager
• Next, candidates will interview with 2 - 4 Team Members

Additional details about our process can be found on our hiring page.

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page.