Job Description
Postman is the world’s leading API platform used by more than 45 million+ developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs faster.
The company is headquartered in San Francisco and has offices in Boston New York Austin Tokyo London and Bangalore - where Postman was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
This is a technical leadership role at the center of Postman's IT infrastructure and its future. You'll own the strategy and execution for IAM MDM SaaS platform engineering infrastructure automation and the emerging AI/agent layer that will reshape how IT operates.
You're the technical pillar lead for Enterprise Engineering not just a people manager. That means you're accountable for architecture decisions integration quality and the operational reliability of every system your team touches. But beyond keeping today's platforms running you're also responsible for positioning Postman's IT infrastructure for an AI-native future building the foundations that AI agents and LLM-powered workflows will operate on. You'll inherit a strong group of engineers and be expected to raise the ceiling on what they can deliver both with traditional tooling and with the next generation of intelligent automation.
What You'll Do- Lead and grow a team of systems and automation engineers focused on IAM (Okta) SaaS lifecycle management infrastructure automation and AI-enabled operations.
- Define and own the technical roadmap for the Enterprise Engineering pillar aligning it with company-wide IT strategy security requirements and the evolving AI/agent landscape.
- Architect and oversee high-stakes integrations (HRIS identity MDM SaaS platforms) with an emphasis on reliability scalability and API-first design that enables AI agent interoperability.
- Lead the evaluation design and implementation of AI and AI agent capabilities within IT spanning LLM-powered support and triage through to autonomous workflow execution. This isn't a side project; it's a core part of the role.
- Build the data integration and governance foundations that AI agents need to operate safely and effectively within IT systems. These foundations must be identity-aware auditable and secure by default.
- Partner closely with Security DevOps and People teams to ensure identity and access management is airtight and audit-ready.
- Build repeatable automated workflows that reduce manual toil and let the team focus on engineering problems rather than ticket queues increasingly leveraging AI to handle what automation scripts can't.
- Serve as a technical escalation point for complex infrastructure and integration issues.
- Manage vendor relationships and evaluate new tooling. You'll have strong opinions on what to build vs. buy especially as the AI tooling market evolves rapidly.
- Establish engineering standards documentation practices and runbooks that make the team's work transparent and maintainable.
- 7+ years in IT engineering or platform engineering with at least two to three years leading a technical team.
- Deep hands-on experience with Okta (or equivalent IdP) SSO/SAML/SCIM and lifecycle automation.
- Strong background in SaaS administration and integration at scale. You've managed complex multi-tool environments and understand the challenges that come with them.
- Experience with MDM platforms (Jamf preferred) endpoint management and Apple ecosystem at scale.
- Demonstrated ability to build and maintain automation (scripting APIs workflow orchestration) not just manage people who do.
- Genuine curiosity and hands-on engagement with AI/LLM technologies. You've experimented with or deployed AI-driven automation not just read about it. You understand the potential and the limitations.
- An architectural mindset for how AI agents interact with enterprise systems including identity permissions data access and auditability. You think about the plumbing not just the chatbot.
- Comfort operating in a fast-paced high-growth environment where priorities shift and you need to adjust without losing the thread.
- Clear direct communication style. You can explain technical decisions to non-technical stakeholders without dumbing things down.
- Experience deploying AI agents or LLM-based automation in an IT or enterprise operations context such as support bots autonomous workflow agents or intelligent triage systems.
- Familiarity with AI agent frameworks orchestration patterns and the emerging tooling ecosystem (e.g. function calling RAG architectures agent-to-agent communication).
- Experience with Workday integrations or HRIS-to-IT automation pipelines.
- Familiarity with zero-trust architectures (ZTNA SASE) and how identity fits into that model.
- Background in M&A IT integration including folding acquired teams and tech stacks into an existing ecosystem.
The reasonably estimated base salary for this role ranges from $250000 to $290000 plus a competitive equity package. Actual compensation is based on the candidate's skills qualifications and experience.
Why This Role MattersThis is the first dedicated management hire for the Enterprise Engineering pillar. You'll shape how this function operates for the next several years. The team is strong the tools are modern and the mandate is clear: build infrastructure that scales without scaling headcount linearly and position IT to lead not follow in the AI agent era. You won't just be maintaining what exists; you'll be building the platform that the next generation of IT operations runs on. If that excites you this is the role.
In addition to Postman's pay-on-performance philosophy and a flexible schedule working with a fun collaborative team Postman offers a comprehensive set of benefits including full medical coverage flexible PTO wellness reimbursement and a monthly lunch stipend. Along with that our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area Boston Austin Tokyo and London. For roles based in Bangalore employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce leadership team and peers. The benefits of our in office model will be shared knowledge brainstorming sessions communication and building trust in-person that cannot be replicated via zoom.
Our ValuesAt Postman we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes but also failures. In our work we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Skills Required
- 7+ years in IT engineering or platform engineering
- 2-3 years leading a technical team
- Deep hands-on experience with Okta or equivalent IdP
- Strong background in SaaS administration and integration at scale
- Experience with MDM platforms
- Genuine curiosity and hands-on engagement with AI/LLM technologies
What the Team is Saying
Postman Compensation & Benefits Highlights
- Healthcare Strength—Health coverage is described as covering up to 100% of employee and family premiums in some locations and includes wellness/fitness reimbursements. Where full coverage isn’t possible a monthly allowance is outlined signaling strong medical support across regions.
- Leave & Time Off Breadth—Unlimited PTO is offered to full-time employees and highlighted as a visible perk. The policy provides broad flexibility for time away from work.
- Wellbeing & Lifestyle Benefits—A monthly meal stipend wellness reimbursements catered meals/snacks and learning support (unlimited Udemy access and a book allowance) enhance day-to-day experience and development. Donation matching and company off-sites further reinforce non-cash value.
Postman Insights
What We Do
Postman is the world’s leading API platform used by more than 40 million developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs faster. The company is headquartered in San Francisco and has an office in Bangalore where it was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
Why Work With Us
We are a hybrid workplace and diversity-focused company. We hire and retain the best talent from around the globe. We offer a carefully curated blend of world-class benefits so that you can maintain a healthy work-life balance and peace of mind. Your loved ones will thank you for joining us!
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Date Posted
05/21/2026
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