Manager of Data Analytics

Provides complex and detail-oriented financial, business and data analysis and evaluation for assigned department to increase the value of data generated. Creates new business processes geared toward lowering operating costs and increasing customer satisfaction. Centralizes the data collection and distribution of all performance related data, educating all levels of the management team with regards to a data driven, and critical thinking-statistical process control management approach. Participates in internal process improvement initiatives.  

• Prioritization and technical planning for all team projects.
• Managing current analyst on staff.
• Develops new analytical processes designed to improve operating costs and client satisfaction.
• Designs and maintains an automated reporting portal via the company intranet to distribute reports and other information.
• Applies complex statistical process control theory to business practices and proactively identifies opportunity for process improvement.
• Leads tests and pilots for process change as a result of analysis and communicates the results and recommendations to all areas of management
• Serves as an internal process improvement expert by ensuring consistency in data analysis methodologies and sharing of best practices.

• Bachelors degree in STEM (Science, Technology, Math, Science) discipline, Masters preferred.
• 4-6+ years related data analysis experience.
• 2+ years managerial experience.
• Expertise with SQL
• Experience with Business Intelligence Platforms (Sigma, Tableau, Looker)
• Python coding experience
• A/B testing experience
• Outstanding customer service skills and strong desire for direct customer interaction.
• Excellent verbal and written communication skills.

• United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VA
• Canada: Province of Ontario
• Northern Ireland: Greater Belfast Area
• #LI-REMOTE