Manager, Outbound Business Development Representative (Boston)

We are looking for a talented Business Development Manager to join our fast growing Klaviyo Sales organization! In this role, you will lead a team of BDRs that are reaching out to a high volume of new trial users, via phone/email, educating them on e-commerce best practices, demoing the platform, & removing barriers for them to activate their subscription. 

The Business Development Manager recruits, trains, develops and supports new and existing BDRs to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. This individual needs a proven track record of at least 1 year experience managing individual contributors and prior closing experience is a plus. 

The Business Development Manager will be responsible for training and developing their direct reports, monitor important leading indicators of success, as well as collaborate across departments such as Marketing & Product to share critical customer feedback. This individual should have a proven playbook of how to manage 1:1s, weekly meetings, overall cadence with the team and be comfortable refining processes and implementing new systems. 

We are looking for a Business Development Manager who is passionate about working in a team environment and ability to hold their team accountable.

How You Will Make a Difference:

• 1:1s with direct reports
• Drive and motivate the team around the key objectives
• Drive system and process efforts in generating and closing new business
• Enforce weekly scorecard reviews to identify gaps in performance and areas for improvement
• Training and development and building out an ongoing skills analysis aimed at designing a scalable curriculum for improvement/advancement
• Inter-Department collaboration across marketing, product, and sales operations

Who You Are: 

• Located in the Boston area
• Minimum 1 year of experience managing BDRs
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals
• A passion for training and development
• Savvy with data and looking at trend analysis to measure rep performance
• Comfortable with change and a fast paced work environment
• Confident and willing to take part in healthy debates
• Detail oriented, organized and a self-starter