Manager Outside Sales

Spectrum

Manager Outside Sales

Reposted 8 Hours Ago

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Greensboro NC USA

In-Office

Senior level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

The role involves leading a sales team managing operations improving customer experience achieving sales goals and staff development.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams. Responsible for leading and managing the daily operations that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.

Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for meeting and exceeding budgeted headcount and sales goals.
A charismatic and enthusiastic leader with skill and experience in creating excitement and energy building and leading teams and developing skills in others.
Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
Leads a team of Residential Connectivity Sales Supervisors and their teams.
Manage and monitor functions relative to staff including selection training development performance evaluation discipline termination and salary/status change recommendations.
Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
Possess the knowledge and expertise to lead guide and develop Residential Connectivity Sales Supervisors and their teams.
Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams and develop plans to address these gaps.
Be familiar with reporting and analytics necessary to drive and support business decisions.
Collaborate with other departments and or support teams to achieve goals and objectives.
Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.
Coach to and follow Charter's Sales Process.
Communicate territory assignments to Residential Connectivity Sales Supervisors
Monitor the payroll process and ensure timely and accurate approval of all commission payments.
Completes administrative tasks related to all sales activities and ensures their team does the same.
Has detailed understanding of Charters product offerings and value proposition in the markets they sell in.
Maintains current in-depth knowledge of marketplace including competition and positive and professional relationships with customers business partners and co-workers.
Prepares reports as needed.
Perform other duties as requested by leadership.

Required Skills/Abilities and Knowledge

Ability to read write speak and understand English Language.
Excellent communication interpersonal and organizational skills
Possess strong technical and computer skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems a myriad of consumer and commercial communications devices (e.g. PDAs smartphones routers modems converters and wireless devices) and computer software applications
Must be able to work non-traditional work hours such as evenings and weekends
Valid driver's license satisfactory driving record within Company required standards and auto insurance
Ability to complete documentation accurately.

Required Education
Bachelor's degree in business or marketing or equivalent work experience.
Required Related Work Experience and Number of Years
5+ years' of Outside Sales or related work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications service

Preferred Related Work Experience and Number of Years

Sales Supervisory experience preferred - 0.5+

WORKING CONDITIONS

Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required

#LI-SWD74
SDT540 2026-73276 2026
Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree in business or marketing or equivalent work experience
5+ years' of Outside Sales or related work experience
Valid driver's license and satisfactory driving record

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support—Retirement support includes a 401(k) dollar‑for‑dollar match up to 6% of pay plus an additional 3% company contribution for most employees effectively up to 9% in company contributions. This structure is consistently highlighted across benefits materials as a core strength.
Affordable Benefits—Medical dental and vision coverage offer multiple plan options with the company stating it has absorbed premium increases for many years to help keep employee paycheck costs stable. 24/7 EAP counseling and company contributions to health accounts on certain plans add to overall affordability.
Wellbeing & Lifestyle Benefits—Free and discounted Spectrum Internet/TV and deep Spectrum Mobile discounts provide meaningful everyday savings tied to the company’s products. Availability varies by service area but these perks are frequently emphasized as part of total rewards.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.