Manager, Product Management

Manager, Product Management - Extended SOC (xSOC) Platform & Services
This role will be fundamental to helping us shape a high performing Product Management team focused on delivering world class experiences and services to drive the Extended SOC - a new way of creating analyst efficiency from the endpoint to the cloud. You will help us evolve and mature our product management practices, processes, and create a thriving product centric culture to help our customers take command of their attack surface! We want someone who can think big picture, and is unafraid to break silos.
About the Team
The xSOC Product Management team is a high energy team focused on creating a suite of platform capabilities that will operationalize innovative capabilities to enable the SOC to manage imminent and active threats across the entire attack surface. We have a global team that operates in the US, Canada, Northern Ireland and Israel. We believe in building fast, learning from customers and making experiences that matter for the SOC and beyond.
About the Role
As Manager of Product Management, you will work closely with customers, sales, marketing, and engineering teams to obtain market insights directly or through customer-facing teams and you will own the product management for key components of our platform that enables both integrated experiences as well as a suite of managed services..
In this role, you will:

• Guide and shape the vision, strategy, experience, and value realization of the xSOC Platform and Services
• Be a natural storyteller. Humans communicate in stories. You will take our vision, strategy, design, engineering and delivery capabilities and weave them into compelling, durable narratives that inspire our teams to achieve success.
• Lead cross-team collaboration for product planning, prioritization, development, launch, and on-going enhancements that balance responsiveness to customer needs with strategic market impact.
• Encourage data driven product decisions leveraging utilization metrics, user feedback, and customer partnership
• Work with product leadership, commercialization leadership, and product marketing to develop content, messaging, and competitive positioning based on solid value propositions and real world use cases driving sales enablement and existing customer growth.
• Work the forge: Product leaders aren't born; rather, they are made. You will temper and shape the next ring of leadership.

The skills you'll bring include:

• 3+ years of experience in product leadership: Recognizing patterns, trends and devising strategies for B2B industries demands context over time. Leadership roles in PM, Engineering, Program Management, Experience design are all relevant
• 2+ years in roles responsible for team growth: You will be a manager, hands-on contributor, and coach for a multi-disciplinary team including Product Managers and Customer Support Advisors.
• Data fluency: You understand how data differentiates belief from fact. You understand the ins and outs of product telemetry as an aid to value realization, design choices, and decision support. Humans may communicate with stories, but rationally invest with data.
• Own customer problems: Develop, maintain, demonstrate a solid understanding of Security Operations and the problem of unmet customer needs.
• Team-minded leadership: Help the team deliver capabilities that satisfy customer needs. You'll act as an internal and external advocate & spokesperson, but also lend a helping hand when needed. You might be the smartest person in the room but have no need to prove it.
• Be intentional: We value transparency, visibility, and integrity in all interactions. You will be rigorous in articulating, sharing, and helping others understand customer needs and the way we solve problems.
• Growth mindset: In a growing company, responsibilities grow faster than resources can be deployed. You are comfortable with ambiguity, while striving for clarity and purpose. You know how to grow.

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.