Manager Product Management

Why We Have This Role

How You’ll Find Success

• Crafting multi-year strategy for our engagement products informed by a deep understanding of customers the market and emerging technologies.
• Build a deep understanding of user personas and workflows translating insights into clearly defined product specifications that align with the overall product strategy.
• Building empathy for core personas/users and translating this into product specification documents.
• Prioritize features and functionality based on market research customer feedback technical feasibility and business goals.
• Leading the development of new capabilities and ensuring their alignment with user needs and business goals.
• Collaborating with cross-functional teams to develop capabilities and take them to market
• Utilizing data and user insights to guide development priorities and measure the impact of new features.

How You’ll Grow

• We are at an inflection point a person in this position will need to create and drive an innovation roadmap that sets up Qualtrics for continued long term success.
• Embedding yourself with customers and frontline teams to deeply understand their employee experience needs
• Enhancing leadership skills through the ownership of high-impact projects and cross-team collaboration.
• Expanding knowledge of various business tools and platforms through the integration of new extensions.

Things You’ll Do

• Collaborate with engineering design and product teams to deliver cohesive and user-centric solutions.
• Prioritize customer signals and industry trends to improve product offerings.
• Discover and prioritize feature requests from prospects/customers analysts internal sources and the market
• Develop & execute product strategy for AI powered experiences for Qualtrics products and services
• Write Product Investment Docs; turn these into prioritized roadmaps
• Manage work and execute with excellence across product engineering UX design and research.
• Know the numbers for your product and market trends better than anyone
• Lead product launches including working with marketing to take new features and capabilities to market

What We’re Looking For On Your Resume

• Bachelor’s degree in Business Marketing Engineering Computer Science or related field.
• 7+ years of experience in a product-related role preferably in tech/software.
• 8-12 years of product management experience.
• Experience building and scaling customer-facing analytics or AI-driven insights products.
• Ability to analyze and interpret data.
• Self-motivated well-organized and detail-oriented with excellent verbal and written communication skills.

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Experience Bonus: Qualtrics offers US employees an annual $1800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert travel somewhere new or even support a nonprofit or infuse funds into a small business in your area.
• Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
• The satisfaction of empowering large networks through technology.
• The opportunity to work with a diverse range of influential brands.
• A role that encourages personal growth and initiative within a growing business area.

What We Do

Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections increase customer loyalty boost employee engagement and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint respond in-the-moment to fix or improve experiences and stay across the latest market trends and opportunities. Our vision as an organization is to improve the human experience.

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And most importantly where what you do matters. That's why we work at Qualtrics.

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