Manager, Program & Operations

Civic Nation seeks a Program & Operations Manager to support a new civic leadership initiative as it launches and pilots its training program, and carries out its mission. The Program & Operations Manager is responsible for managing operational needs related to programmatic implementation, in-person and online convening needs, budget and finance tracking, resource-bank creation, and delivery for initiative participants. They will create operational infrastructure for the new initiative to build strong systems from the beginning. 

ABOUT CIVIC NATION’S NEW INITIATIVE ON CIVIC LEADERSHIP 

Civic Nation will launch a new leadership initiative focused on building a dynamic network of local changemakers who will strengthen civic infrastructure in communities across the country.  This new program will aspire to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities.  It will support and celebrate innovative, local civic engagement efforts; trains and empower leaders on the ground; and fosters a vibrant network of leaders and institutions working to reimagine how people work together to tackle challenges at the local level.  The initiative will be part of a number of initiatives at Civic Nation– a national, nonpartisan 501c3 organization with the mission to empower individuals, companies, institutions, and organizations to create a more inclusive, equitable America.

The formation of this new leadership initiative is grounded in the belief that leadership development is the most catalytic thing we can do to affect long term change.  By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.  

ABOUT CIVIC NATION

Civic Nation is a nonprofit ecosystem for high-impact organizing and education initiatives working to build a more inclusive and equitable America. We shift culture, systems and policy by bringing together individuals, grassroots organizers, industry leaders and influencers to tackle some of our nation’s most pressing social challenges. Our initiatives take on the biggest issues of our time — strengthening democracy, fostering civic engagement and voter participation, fighting for gender equity, and more. Civic Nation is home to six initiatives: It’s On Us, ALL IN Campus Democracy Challenge, End Rape On Campus, United State of Women, We the Action and When We All Vote. 

YOUR IMPACT

• Manage operational needs related to programmatic implementation, in-person and online convening needs, budget and finance tracking, resource-bank creation, and delivery for initiative participants
• Liaise and coordinate with the Civic Nation Operations and Finance teams
• Manage the platforms and process for recruitment and onboarding for the first cohort of participants, including working with a team of contractors (as needed) to read and vet applications and/or nominations, implement the interview and acceptance process, and manage communication with participants
• Oversee operational management of all program needs, including securing venues, booking staff and participant travel logistics, organizing food and beverage delivery, and handling inventory and other materials
• Support the development of learning curriculum as needed, including drafting outlines, scripts, slide decks, workbooks, and resources that support in-person and online learning experiences for participants
• Create and own the official communication calendar with participants throughout the duration of each cohort
• Participate in monthly training sessions, provide technological or logistical support, and help facilitate sessions as needed
• Create, manage, and track day-to-day cohort management operations, including cohort participation, retention, and attendance, and projects as well as sending, analyzing, and reporting back on evaluation and impact data 

YOUR EXPERIENCE

• 2+  years of demonstrated experience in learning and training-content related work; and administrative and operations support
• Relevant background in non-profit, education, and/or civic engagement settings
• Experience in facilitating both online and in-person learning and community building experiences
• Demonstrated experience managing systems and processes
• Strong project management skills, including development of long-term project planning, and ability to project manage big digital and in-person events

YOUR COMPETENCIES 

• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities
• Outstanding attention to detail and ability to keep your materials organized, including thoughtful and professional communication to participants, partners, and team members
• Excellent analytical, writing, and communication skills
• Ability to work independently and in a team environment
• Ability to travel (up to 20%) 

SALARY AND BENEFITS

The Washington, DC-based salary range for this position is $61,200 - $71,200 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.

MANDATORY COVID-19 VACCINATION POLICY

Civic Nation is committed to protecting our employees and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, Civic Nation has implemented a mandatory COVID-19 vaccination policy for its employees.

All employees are required to be fully vaccinated for COVID-19 as a term and condition of employment at Civic Nation unless an exemption or deferral has been approved. Individuals are considered fully vaccinated two weeks after they get their second dose of a messenger RNA (mRNA) vaccine, such as Pfizer-BioNTech or Moderna, or two weeks after a single dose of the Janssen/Johnson & Johnson vaccine.

New employees must be fully vaccinated before their start date unless an exemption due to a medical condition or a sincerely held religious belief or practice is granted.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Shira Miller, Chief Program and Strategy Officer, should be concise, compelling, and include why you would make an excellent Programs and Operation Manager. Applications will be considered on a rolling basis. 

At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.